Job Details
- Job Title: Specialist: Technician-Service
- Employer: Motus Corporation
- Dealership: VW Bloemfontein CV
- Division: Retail
- Business Unit: Free State & Northern Cape
- Location: Bloemfontein
- Employment Type: Permanent
- Industry: Automotive
- Job Functional Area: Operations
- Experience Level: Mid-Senior
- Application Closing Date: 9 July 2026
Job Purpose
The Specialist Technician-Service is responsible for performing routine maintenance, servicing, diagnostics, and repairs on vehicles and equipment to ensure safe, reliable, and efficient operation. The role involves identifying mechanical faults, recommending repair solutions, maintaining accurate service records, and delivering excellent customer service while supporting the smooth operation of the dealership’s service department.
Key Responsibilities
1. Vehicle Maintenance and Servicing
- Perform routine maintenance and scheduled vehicle servicing.
- Conduct inspections to ensure vehicles meet manufacturer and dealership standards.
- Carry out preventative maintenance to minimise downtime.
2. Diagnostics and Repairs
- Diagnose mechanical and technical faults.
- Troubleshoot equipment and vehicle issues.
- Identify the root cause of faults.
- Perform repairs efficiently and accurately.
- Test repaired vehicles to confirm faults have been resolved.
3. Technical Support
- Recommend appropriate repair solutions.
- Prepare repair estimates where required.
- Advise on ongoing maintenance requirements.
- Ensure repairs comply with manufacturer specifications.
4. Record Keeping
- Maintain accurate service and repair records.
- Record work completed on each vehicle.
- Document repairs and maintenance performed.
- Ensure service documentation is completed correctly.
5. Customer Service
- Communicate with customers regarding:
- Repair progress.
- Vehicle condition.
- Maintenance recommendations.
- Provide professional and courteous service.
- Help ensure customer satisfaction.
6. Team Collaboration
- Work closely with service advisors and workshop staff.
- Support the efficient operation of the service department.
- Assist colleagues when required.
- Contribute to achieving workshop productivity targets.
7. Health and Safety
- Follow workplace health and safety procedures.
- Handle tools and equipment safely.
- Maintain a clean and organised work area.
- Safely lift and move heavy equipment when necessary.
Minimum Requirements
Applicants must have:
- Qualification as a Qualified Automotive Technician.
- At least 3 years’ experience in a service technician role.
- Strong mechanical aptitude.
- Excellent diagnostic and troubleshooting skills.
Knowledge Requirements
Candidates should demonstrate knowledge of:
- Automotive servicing.
- Mechanical systems.
- Vehicle diagnostics.
- Repair procedures.
- Preventative maintenance.
- Workshop operations.
- Customer service principles.
- Health and safety practices.
Technical Skills
Applicants should possess:
- Mechanical repair skills.
- Fault diagnosis.
- Troubleshooting ability.
- Preventative maintenance skills.
- Vehicle servicing.
- Record-keeping skills.
- Technical reporting.
- Time management.
Key Competencies
The successful candidate should demonstrate:
- Strong mechanical aptitude.
- Problem-solving ability.
- Attention to detail.
- Customer service skills.
- Communication skills.
- Teamwork.
- Ability to work independently.
- Organisational skills.
- Task prioritisation.
- Reliability.
Personal Attributes
The ideal candidate should be:
- Professional.
- Detail-oriented.
- Reliable.
- Self-motivated.
- Customer-focused.
- Safety-conscious.
- Organised.
- Adaptable.
- Able to work under pressure.
Working Environment
The successful candidate will work in a busy dealership workshop environment where responsibilities include:
- Servicing and repairing vehicles.
- Diagnosing technical faults.
- Operating workshop equipment.
- Communicating with customers and service advisors.
- Meeting workshop deadlines and productivity targets.
- Working with heavy tools and equipment.