Relationship Manager
- Employer: Nedbank
- Position: Relationship Manager
- Reference Number: REQ 146714
- Location: Bloemfontein
- Job Family: Sales and Services
- Career Stream: Relationship Management
- Employment Type: Permanent
- FAIS Affected: Yes
- Closing Date: 10 July 2026
Job Overview
Nedbank is seeking a Relationship Manager to build and manage long-term relationships with business clients while delivering tailored banking and financial solutions.
The successful candidate will identify client needs, acquire new business, manage client portfolios, assess financial risks, and ensure that banking products and services align with customer requirements. This role requires strong relationship management, sales, and business development skills.
Key Responsibilities
The successful candidate will:
- Build and maintain strong relationships with business clients.
- Understand clients’ businesses and financial needs to recommend suitable banking solutions.
- Acquire new business opportunities and grow the client portfolio.
- Manage client relationships in accordance with credit and risk management principles.
- Monitor and analyse financial reports to improve portfolio performance.
- Collaborate with internal departments and external stakeholders to deliver client solutions.
- Plan and manage daily activities to achieve performance targets.
- Manage time, support resources, and business processes effectively.
- Ensure compliance with banking regulations, policies, and risk management standards.
- Conduct research and analyse information to solve business challenges.
- Support the achievement of Nedbank’s business strategy and organisational objectives.
- Participate in training and professional development initiatives.
- Share industry knowledge and best practices with colleagues.
- Recommend improvements to operational processes and systems.
- Participate in transformation, culture-building, and corporate responsibility initiatives.
- Contribute to continuous business improvement and customer satisfaction.
Minimum Requirements
Applicants must have:
- Grade 12 (Matric) or National Senior Certificate.
- A valid driver’s licence.
- Own reliable transport.
- 2–3 years’ experience in business acquisition (essential).
Preferred Qualifications
Preference will be given to candidates with:
- An NQF Level 5 or higher qualification in Finance, Banking, Business Management, Commerce, or a related field.
- FAIS Regulatory Examination (RE) Level 1 accreditation.
- 2–3 years’ experience in relationship management.
Technical Knowledge
Applicants should possess knowledge of:
- Banking products and services.
- Banking procedures and operations.
- Business principles and commercial acumen.
- Financial management principles.
- Governance, risk management, and compliance.
- Relevant banking legislation and regulations.
- Data analysis and business reporting.
- Project management principles.
- Microsoft Office Suite.
- Banking software and operational systems.
- Nedbank policies, procedures, strategy, and organisational culture.
Required Competencies
Successful candidates should demonstrate:
- Excellent communication skills.
- Strong relationship-building and networking abilities.
- Sales and business development skills.
- Customer service orientation.
- Ability to build trust with clients and stakeholders.
- Strong planning and organisational skills.
- High levels of energy and self-motivation.
- Sound decision-making and analytical abilities.
- Ability to manage multiple priorities.
- Commitment to delivering outstanding customer satisfaction.
Working Conditions
The successful candidate will:
- Manage a portfolio of business clients.
- Travel to meet clients using their own reliable transport.
- Work closely with internal teams and external stakeholders.
- Operate within FAIS, regulatory, and compliance requirements.
- Work in a target-driven sales and relationship management environment