Blood Bank Supervisor- Welkom x1
Position Details
- Job Title: Blood Bank Supervisor
- Reference Number: sanbs_003333
- Location: Welkom Thabong, Free State
- Business Unit: Welkom
- Industry: Medical Technology
- Job Category: Health, Fitness, Medical and Optometry
- Employment Type: Permanent
- Salary: R634,302 per annum
- Closing Date: 8 June 2026
Job Purpose
The Blood Bank Supervisor is responsible for supervising and managing all Blood Bank operations to ensure that daily activities are conducted according to established standards, procedures, and regulatory requirements. The role includes overseeing Blood Bank Technicians and Technologists, maintaining quality standards, managing risks, ensuring customer satisfaction, and achieving operational objectives.
Key Responsibilities
Operational Management
- Supervise daily Blood Bank operations.
- Ensure all operational activities comply with established procedures and standards.
- Monitor workflow and staff productivity.
- Ensure effective utilisation of resources and equipment.
- Coordinate operational activities to ensure uninterrupted service delivery.
Staff Supervision
- Supervise Blood Bank Technicians and Biomedical Technologists.
- Provide guidance, support, and leadership to staff members.
- Monitor employee performance and productivity.
- Ensure adherence to workplace policies and procedures.
- Promote teamwork and professional conduct.
Financial Management
- Assist in achieving departmental financial objectives.
- Monitor efficient use of resources.
- Support cost-control measures and operational efficiency initiatives.
Quality and Risk Management
- Ensure compliance with quality management systems.
- Monitor adherence to blood banking standards and regulations.
- Identify and manage operational risks.
- Implement corrective and preventative actions where necessary.
- Ensure accurate documentation and record keeping.
Customer Service
- Maintain high standards of customer service.
- Address customer concerns and operational issues.
- Ensure professional interactions with donors, healthcare professionals, and stakeholders.
- Promote service excellence throughout the Blood Bank.
Minimum Requirements
Essential Qualification
- Registered Biomedical Technologist with the Health Professions Council of South Africa (HPCSA).
Required Competencies
Cognitive Competencies
- Strong analytical thinking skills.
- Excellent attention to detail.
- Problem-solving and decision-making abilities.
- Ability to identify and resolve operational challenges.
Personal Competencies
- Resilience and stress management.
- Self-management and accountability.
- Strong commitment to organisational goals.
- Professional image and conduct.
- Excellence-oriented mindset.
- Ethical and responsible behaviour.
Interpersonal Competencies
- Customer service orientation.
- Strong teamwork and collaboration skills.
- Effective verbal and written communication skills.
- Ability to build positive working relationships.
Technical Competencies
- Administrative and record-keeping skills.
- Knowledge of blood bank operations and procedures.
- Understanding of quality assurance and compliance requirements.
Leadership Competencies
- Practical leadership and supervision skills.
- Staff management and coordination abilities.
- Ability to motivate and guide team members.
- Operational planning and execution skills.
Organisational Values
The successful candidate will demonstrate:
- Transparency
- Honesty
- Respect
- Excellence
- Accountability
- Diversity and inclusion
Special Requirements
- Willingness to work overtime when required.
- Available for on-call duties to resolve operational issues.
- Occasional local and national travel.
- Good general physical health and mobility.
- Strong attention to detail.
- Must not be colour blind.
- Valid driver’s licence.
- Good eyesight and visual accuracy