Human Resource Officer (PERSAL) x1
Position Details
- Job Title: Human Resource Officer (PERSAL)
- Reference Number: H/H/1/2026
- Department: Human Resources
- Centre: Corporate Office, Bloemfontein
- Salary: R237 453 per annum
- Benefits:
- 13th Cheque
- Housing Allowance
- Medical Aid (optional, subject to prescribed requirements)
Job Purpose
The Human Resource Officer (PERSAL) is responsible for supporting and maintaining personnel administration processes through the Personnel and Salary Administration System (PERSAL). The position focuses on ensuring accurate personnel records, system administration, user support, compliance with HR policies and Treasury Regulations, data management, reporting, training coordination, and administrative support related to PERSAL operations.
The successful candidate will assist in maintaining the integrity of employee information and ensuring efficient personnel administration throughout the department.
Minimum Requirements
Educational Requirements
- Grade 12 (Matric) or equivalent qualification at NQF Level 4 recognized by South African Qualifications Authority (SAQA).
Knowledge Requirements
Candidates should possess knowledge of:
- Human Resource legislation and prescripts.
- Public Service Human Resource policies and procedures.
- PERSAL System functionality.
- PERSAL policies and delegations.
- Treasury Regulations.
- PERSAL Helpdesk User-Friendly Manual.
- Personnel administration processes.
- Records management practices.
- National Minimum Information Requirements (NMIR).
Skills and Competencies
Technical Skills
- PERSAL administration and functionality.
- Personnel records management.
- Data capturing and maintenance.
- Database administration.
- Records and document management.
- Reporting and statistics management.
Computer Skills
- Microsoft Word.
- Microsoft Excel.
- Microsoft Outlook.
- PERSAL System.
- Training Management Systems (TMS).
Core Competencies
- Written and verbal communication skills.
- Interpersonal skills.
- Attention to detail.
- Accuracy and data integrity.
- Time management.
- Organizational skills.
- Ability to work independently.
- Problem-solving skills.
- Administrative skills.
- Confidentiality and professionalism.
Key Duties and Responsibilities
1. PERSAL System Administration
- Assist in managing PERSAL status reports.
- Monitor and process exceptional reports.
- Handle circulars and practice notes related to PERSAL.
- Manage monitoring letters and system-generated IDs.
- Track work permit expiry dates according to prescribed guidelines.
- Assist with clearing suspense files.
- Support the handling of SCC-related matters.
- Assist with system resets and functionality issues for users.
- Register PERSAL login usernames and IP addresses.
- Facilitate access for new PERSAL users.
- Restrict system access according to Treasury Regulations and departmental requirements.
- Provide PERSAL-related information and support upon request.
2. Personnel Information Management
- Maintain and update employee information on PERSAL.
- Verify personnel details for accuracy.
- Capture, correct, and update employee records.
- Process personnel-related transactions and amendments.
- Capture inputs received from institutions and operational units.
- Ensure compliance with National Minimum Information Requirements (NMIR).
3. Reporting and Record Management
- Maintain PERSAL-related registers and databases.
- Compile and update statistical information.
- Generate routine reports.
- Ensure proper record keeping and document control.
- Prepare monthly reports.
- Maintain accurate personnel records and documentation.
4. Administrative Support
- Record, organize, store, capture, and retrieve correspondence and data.
- Handle routine enquiries from employees and stakeholders.
- Manage incoming and outgoing correspondence.
- Make photocopies and prepare documentation.
- Distribute documents and packages to relevant stakeholders.
- Maintain filing systems for the HR component.
- Keep accurate incoming and outgoing document registers.
5. Training Administration
- Update and maintain the PERSAL Training Database (TMS System).
- Assist in coordinating PERSAL training programmes.
- Maintain training records and supporting documentation.
- Monitor training attendance and reporting requirements.
Key Performance Areas (KPAs)
The successful candidate will be responsible for:
- Accurate maintenance of personnel information on PERSAL.
- Compliance with HR policies and Treasury Regulations.
- Effective management of PERSAL user access and security.
- Timely processing of HR transactions.
- Accurate record keeping and filing.
- Effective reporting and statistics management.
- Efficient handling of administrative duties.
- Proper maintenance of training databases and records.
- Quality customer service to internal stakeholders.
Ideal Candidate Profile
The ideal candidate should:
- Have a strong interest in Human Resource Administration.
- Be comfortable working extensively with the PERSAL system.
- Have excellent administrative and organizational skills.
- Demonstrate a high level of accuracy and attention to detail.
- Be able to manage confidential personnel information responsibly.
- Work independently while maintaining high standards of service delivery.
- Be capable of handling multiple administrative tasks simultaneously.
Career Development Opportunities
This position can provide valuable experience in:
- Human Resource Administration
- Personnel Administration
- PERSAL Administration
- Public Service Human Resources
- HR Information Systems (HRIS)
- Employee Records Management
- HR Compliance and Governance
- Labour Relations Support
- Human Resource Management
Suitable Qualifications and Fields of Study
The following qualifications may strengthen an application:
- Human Resource Management
- Human Resource Administration
- Public Management
- Public Administration
- Office Administration
- Business Administration
- Management Assistant
- Labour Relations
- Industrial Psychology
- Personnel Management