Relationship Manager: RRB (Nedbank) x1
JOB DETAILS
- Position: Relationship Manager: RRB (Retail & Relationship Banking)
- Reference: 145490
- Company: Nedbank
- Location: Bloemfontein, Free State
- Closing Date: 15 April 2026
- Job Family: Sales and Services
- Career Level: Professional (Manage Self)
- FAIS Status: FAIS Affected
JOB DESCRIPTION
The Relationship Manager is responsible for managing and growing relationships with high-value clients, including professionals and affluent individuals.
The role focuses on delivering tailored banking solutions, understanding client needs (business and personal), and ensuring long-term client satisfaction while achieving sales targets.
This is a client-facing, sales-driven banking role with a strong focus on relationship building and financial advisory.
KEY RESPONSIBILITIES
Client Relationship Management
- Build and maintain relationships with high-value clients
- Understand clients’ personal, household, and business financial needs
- Provide tailored banking and financial solutions
- Maintain a strong client portfolio
Sales & Business Growth
- Identify sales opportunities and cross-sell products
- Achieve sales targets and performance goals
- Grow and retain client portfolios
- Deliver value-based financial solutions
Financial Advisory
- Conduct detailed needs analysis for clients
- Recommend appropriate banking products and services
- Collaborate with specialists for complex solutions
Customer Service
- Deliver exceptional client experiences
- Respond to client requests within set timelines
- Maintain high levels of customer satisfaction
Risk & Compliance
- Ensure compliance with FAIS and banking regulations
- Follow internal policies, procedures, and risk frameworks
- Manage client expectations in line with credit policies
Administration & Reporting
- Use client management systems to track performance
- Complete tasks and reporting accurately
- Maintain proper records and documentation
Personal Development
- Participate in training and development programmes
- Stay updated on industry trends and financial products
- Contribute to team knowledge sharing
Minimum Requirements
- Matric (Grade 12)
- NQF Level 6 qualification in:
- Business
- Finance
- Or related field
- FAIS accreditation (mandatory)
Technical Knowledge
- Microsoft Office
- Financial management principles
- Banking regulations and compliance
- Data analysis and business writing
- Risk and governance knowledge
KEY SKILLS & COMPETENCIES
- Strong relationship-building skills
- Sales and target-driven mindset
- Excellent communication and interpersonal skills
- Business acumen
- Decision-making ability
- Customer-focused approach
- Portfolio management skills
- Ability to build trust with clients
WORKING ENVIRONMENT
- High-performance banking environment
- Sales targets and performance-driven
- Client-facing role with professional clients
- Requires strong compliance and accuracy
SUMMARY
This role is ideal for someone who:
- Has experience or qualifications in banking or finance
- Enjoys working with clients and building relationships
- Is driven by sales, targets, and business growth
It is a professional-level banking role within Nedbank, offering strong career growth in relationship management and financial services.