Learner Branch Marketer- VKB Group x1
Job Details
- Position: Learner Branch Marketer
- Company: VKB Retail
- Group: VKB Group
- Branch: Woudzicht
- Location: Vrede, Free State
- Employment Type: Learner / Entry-Level Position
- Posted: 21 May 2026
- Closing Date: 27 May 2026
Main Purpose of the Position
The Learner Branch Marketer is responsible for promoting and selling the organisation’s products, assisting customers, maintaining stock availability, and ensuring a clean and organised retail environment. The role provides practical exposure to retail operations, customer service, merchandising, and stock management within the agricultural retail sector.
Key Responsibilities
1. Product Marketing and Sales
- Promote and market products to customers.
- Assist customers in selecting suitable products.
- Achieve agreed sales and marketing targets.
- Provide accurate product information and recommendations.
- Build positive relationships with customers.
2. Customer Service
- Deliver excellent customer service at all times.
- Respond to customer enquiries professionally.
- Assist with customer complaints and queries within the scope of authority.
- Ensure customers receive prompt and efficient assistance.
3. Stock Management
- Monitor stock levels and availability.
- Assist with stock receiving and stock control procedures.
- Ensure products are correctly displayed and stored.
- Report stock shortages and discrepancies.
- Support stock replenishment activities.
4. Merchandising
- Arrange products according to merchandising standards.
- Replenish shelves and displays when stock levels are low.
- Ensure merchandise is attractively presented.
- Maintain product visibility and accessibility.
5. Housekeeping and Store Maintenance
- Maintain a clean, neat, and organised working environment.
- Ensure retail areas are presentable and safe.
- Follow company housekeeping standards and procedures.
6. Problem Solving and Query Resolution
- Resolve customer and operational issues within assigned authority.
- Escalate complex matters to supervisors when necessary.
- Assist in identifying practical solutions to operational challenges.
Minimum Requirements
Educational Qualification
- Grade 12 (Matric) or NQF Level 4 qualification.
Experience
- Previous experience in a retail, sales, customer service, agricultural, or related environment will be advantageous but is not mandatory.
Additional Requirements
- Clear criminal record.
- Ability to work accurately and pay attention to detail.
- Commitment to adding value and contributing positively to branch operations.
Required Skills and Competencies
Sales and Marketing Skills
- Product promotion and selling skills.
- Customer engagement and relationship-building abilities.
- Understanding of retail sales principles.
- Ability to identify customer needs and recommend suitable products.
Customer Service Skills
- Strong client service orientation.
- Professional and friendly communication.
- Ability to handle customer enquiries effectively.
- Relationship management skills.
Stock Control Skills
- Basic stock management knowledge.
- Merchandising and stock replenishment skills.
- Ability to maintain stock accuracy and availability.
Communication Skills
- Excellent verbal communication skills.
- Good interpersonal skills.
- Ability to communicate clearly with customers and colleagues.
Organisational Skills
- Planning and organising abilities.
- Time management skills.
- Ability to prioritise tasks effectively.
Problem-Solving Skills
- Analytical thinking.
- Ability to identify and resolve routine problems.
- Sound decision-making skills within established guidelines.
Personal Attributes
- Team player.
- Reliable and responsible.
- Positive attitude.
- Personal resilience and adaptability.
- Willingness to learn and develop.
- Attention to detail.
- Strong work ethic.
Compliance and Professionalism
- Ability to follow company policies and procedures.
- Commitment to maintaining workplace standards and compliance requirements.
- Responsible handling of company stock and resources.