Store Manager – Mr Price (Maokeng Mall) x1
- Company: Mr Price Group
- Location: Moqhaka, Free State, South Africa
- Store: Maokeng Mall
- Department: Retail Operations
- Job Type: Store Leadership / Management
- Application Status: First applicants invited
Job Overview
The Store Manager is responsible for leading and managing all daily store operations to achieve and exceed sales targets, customer service standards, and operational excellence.
This role focuses on driving profitability, managing stock, leading a retail team, and ensuring strong customer experience and compliance.
Key Responsibilities
Stock Management
- Receive, unpack, and merchandise stock correctly
- Monitor stock levels and reduce stock losses
- Maintain stockroom organisation and housekeeping standards
- Approve stock write-offs, returns, breakages, and recalls
Sales Growth & Profitability
- Analyse sales and performance reports
- Implement action plans to improve sales
- Control store expenses and profitability
- Identify opportunities to grow sales and brand visibility
- Provide feedback on product performance
Risk & Compliance
- Conduct compliance checks
- Ensure adherence to company policies and procedures
Customer Experience
- Ensure high customer service standards
- Implement promotions, markdowns, and visual merchandising
- Maintain store cleanliness and customer satisfaction
- Respond to customer feedback effectively
Leadership & Team Development
- Lead, manage, and motivate store staff
- Drive KPI performance across the team
- Identify training and development needs
- Support succession planning and talent growth
- Manage recruitment and performance processes
Innovation & Execution
- Implement head office initiatives in-store
- Improve operational efficiency and customer experience
- Support new retail strategies and systems
Minimum Requirements
- Grade 12 (Matric)
- 3–5 years’ experience in retail store management
- Knowledge of sales and service management
- Budgeting and financial awareness
- Strong MS Office skills
- Good communication skills
- Understanding of retail operations, products, and customer behaviour
Key Skills Required
- Strong leadership and people management
- Sales-driven mindset
- Analytical thinking
- Problem-solving ability
- Organisational skills
- Customer-focused attitude
- Ability to work under pressure
- Strong business understanding
Employer Information
- Mr Price Group is an equal opportunity employer
- Employment Equity policies apply
- Focus on performance, innovation, and customer satisfaction