Beauty Assistant- Clicks Group (Welkom) x1
- Position: Beauty Advisor / Beauty Assistant
- Company: Clicks Group
- Location: Thabong
- Store: Clicks Shoprite Centre Welkom
- Employment Type: Permanent
- Industry: Retail (Health & Beauty)
- Closing Date: 02 July 2026
Purpose of the Role
The Beauty Advisor is responsible for delivering excellent customer service by providing professional advice on beauty and skincare products, driving sales, promoting products, maintaining merchandising standards, and creating a positive shopping experience that builds customer loyalty.
Key Responsibilities
Customer Service and Product Advice
- Assist customers in selecting suitable beauty and skincare products.
- Answer product-related questions.
- Provide knowledgeable advice based on customer needs.
- Build strong customer relationships through excellent service.
Sales and Revenue Generation
- Achieve monthly sales targets.
- Promote products through cross-selling and up-selling.
- Increase sales of private-label and exclusive products.
- Encourage customer participation in promotions and campaigns.
Product Knowledge
- Stay updated on:
- Beauty trends
- New products
- Promotions
- Events
- Skincare solutions
- Provide accurate information to customers.
Merchandising and Stock Control
- Ensure shelves and displays are well-stocked.
- Maintain visual merchandising standards.
- Assist with stock management and stock counts.
- Minimise shrinkage and stock losses.
Housekeeping and Administration
- Maintain cleanliness and organisation within the beauty department.
- Ensure displays are attractive and compliant with company standards.
- Complete administrative duties related to sales and stock control.
Loyalty Programme Promotion
- Promote the Clicks ClubCard programme.
- Register new ClubCard members.
- Assist in achieving store loyalty targets.
Brand Representation
- Act as a brand ambassador for Clicks.
- Promote company values and customer service standards.
- Help position Clicks as the customer’s preferred beauty and health retailer.
Minimum Requirements
Essential
- Grade 12 (Matric).
Advantageous
- Beauty or Skincare qualification.
- Experience in:
- Beauty retail
- Cosmetics sales
- FMCG
- Retail sales
- Customer service
- Marketing or promotions
Required Skills
Sales Skills
- Cross-selling and upselling.
- Customer engagement.
- Target-driven selling.
- Commercial awareness.
Customer Service Skills
- Excellent customer service.
- Relationship building.
- Strong interpersonal skills.
- Professional communication.
Retail Knowledge
- Merchandising principles.
- Promotional activities.
- Stock management procedures.
- Retail operations.
Personal Attributes
- Confident and outgoing.
- Friendly and approachable.
- Results-oriented.
- Well-groomed and professional.
- Able to work under pressure.
Competencies
- Persuading and Influencing
- Networking and Relationship Building
- Customer Focus
- Commercial Thinking
- Planning and Organising
- Teamwork
- Following Procedures
- Resilience and Adaptability
Working Hours
38–40 hours per week
Retail shifts may include:
- Weekends
- Public holidays
- Extended trading hours