Assistant Store Manager – Clicks Frankfort x1
Job Overview
- Job Title: Assistant Store Manager – Clicks Frankfort
- Company: Clicks Group
- Listing Reference: click_026099
- Location: Frankfort, Free State
- Industry: FMCG & Supply Management
- Job Category: FMCG, Retail, Wholesale and Supply Chain
- Employment Type: Permanent
- Remuneration: Market Related
- EE Position: Yes
- Closing Date: 24 August 2026
Job Description
Clicks Group is looking for a motivated and customer-focused Assistant Store Manager to join its Frankfort store in the Free State.
Reporting to the Store Manager, the successful candidate will assist in managing the day-to-day operations of the store, driving sales, maintaining operational standards and delivering excellent customer service. The role will also involve supporting staff performance, managing stock and expenses, and ensuring compliance with company policies and procedures.
Key Responsibilities
- Support the Store Manager in ensuring the efficient operation of the store.
- Drive sales and maximise financial performance through promotions, cross-selling and up-selling.
- Deliver exceptional customer service and build customer loyalty.
- Execute all operational activities, including:
- Expense management.
- Stock management.
- Shrinkage control.
- Housekeeping.
- Administration.
- Ensure visual merchandising and promotional standards are maintained.
- Support and motivate employees to achieve targets and performance goals.
- Manage store operations effectively in the absence of the Store Manager.
- Assist with staff scheduling in accordance with labour policies and staffing requirements.
- Implement customer-service initiatives and drive ClubCard participation.
- Ensure weekly time-and-attendance information and employee records are completed and submitted to HR.
- Uphold and promote the company’s values.
- Help position Clicks as the customer’s first-choice health and beauty retailer.
Minimum Requirements
Applicants must have:
- Grade 12, with at least 50% for Mathematics and English.
- A relevant Retail or Business Management qualification for external applicants.
- At least one year’s experience in an Assistant Store Manager role within a retail/FMCG environment, or successful completion of the Clicks Trainee Store Management Programme.
- Financial management experience, including budgets, profit and loss statements and financial ratios.
Advantageous:
- A degree in a relevant Retail or Business Management field.
Required Knowledge and Skills
The ideal candidate should have:
- Understanding of financial management principles.
- Knowledge of retail/FMCG operations, merchandising and promotions.
- Knowledge of stock, cost, risk and compliance management.
- Strong customer-service knowledge.
- Understanding of labour legislation and employee-relations practices.
- People-management skills.
- Knowledge of competency-based interviewing.
- Strong numeracy skills.
- Results- and target-driven approach.
- Planning and organisational skills.
- Problem-solving abilities.
- Strong customer orientation.
- Good communication skills.
- Computer literacy.
Essential Competencies
- Following instructions and procedures.
- Planning and organising.
- Delivering results and meeting customer expectations.
- Working effectively with people.
- Analytical thinking.
- Leading and supervising.
- Entrepreneurial and commercial thinking.
- Coping effectively with pressure and setbacks.
Employment Equity
The position will be filled in accordance with the Clicks Group’s Employment Equity Plan. People with disabilities are encouraged to apply.
Closing Date: 24 August 2026