Academic Operations Coordinator- ADvTECH x1
Job Details
- Job Title: Academic Operations Coordinator
- Company: ADvTECH
- Division: Rosebank International
- Business Unit: RC Bloemfontein
- Location: Bloemfontein, Free State
- Employment Type: Permanent
- Experience Level: Associate
- Industry: Education Management
- Job Function: Education
- Posted: 28 August 2026
- Closing Date: 11 September 2026
- Salary: Market-related
Job Overview
The Academic Operations Coordinator will coordinate, implement and provide support for academic events and initiatives aimed at enhancing the overall student experience.
The successful candidate will manage assigned programmes, lecturers and students through effective communication, coordination and service delivery. The role also involves academic administration, admissions support, student data management, assessment coordination, graduation support and compliance with institutional policies.
About Rosebank International
The Independent Institute of Education (IIE), Rosebank International, is part of the ADvTECH Group, a leading private education provider in Africa.
The institution has grown significantly since its establishment and now serves more than 41,000 students nationally. Rosebank International is focused on academic excellence, meaningful student connections and student success.
Key Responsibilities
Client Liaison and Communication
The Academic Operations Coordinator will:
- Manage student queries through IIE RC Assist.
- Resolve or assist with student queries and requests.
- Maintain relationships with external service providers.
- Escalate queries and requests through the appropriate campus communication channels.
- Ensure effective information sharing and referrals.
- Capture and update student notes on the Student Information System (SIS).
Academic Admissions and Delivery
Responsibilities include:
- Attending and assisting with departmental meetings.
- Processing academic queries and requests to ensure timely feedback.
- Handling matters such as inter-campus transfers, academic credits, subject rewrites, special assignment requests and results.
- Ensuring admission criteria requirements are met.
- Reviewing assessment timetables in conjunction with Academic Operations Officers.
- Assisting with physical examination scripts, including courier arrangements and controlling scripts for retrieval and marking.
Academic Administration
The successful candidate will also:
- Manage student data administration on the SIS.
- Monitor deadlines for the completion of data and spreadsheets required for reporting.
- Document academic query and request processes and outcomes.
- Compile graduation lists in collaboration with Academic Operations Officers.
- Assist campus management and the national team with graduation activities.
- Review assessment timetables.
- Allocate lecturers and students to the appropriate groups.
- Assist with student and lecturer orientation.
- Assist with student letters and related documentation.
- Support the team during internal and external audits.
- Complete operational administration duties delegated by managers.
- Manage specific tasks assigned by the manager.
- Support policy implementation and compliance.
- Report deviations through academic queries to management.
- Provide input into the annual policy review process.
Minimum Requirements
Qualification
Applicants must have:
- A Degree, BTech or Advanced Diploma at NQF Level 7.
Experience
Candidates should have:
- 2–3 years’ experience in administration and customer service.
Key Competencies
The ideal candidate should have:
- Knowledge and understanding of the South African higher education system and regulatory framework.
- Strong time-management skills.
- Excellent attention to detail.
- A customer-service-oriented approach.
- Ability to adapt effectively to change.
- Ability to meet deadlines and work well under pressure.
- Ability to work effectively as part of a team.
- Effective written and verbal communication skills.
Salary
The salary for this position is market-related.
Employment Equity
Rosebank International is an equal-opportunity employer. However, preference will be given to Employment Equity (EE) and South African candidates.
How to Apply
Interested candidates who meet the minimum requirements are encouraged to apply for the Academic Operations Coordinator position at Rosebank International before the closing date.
Closing Date: 11 September 2026