Cash Centre Supervisor- Fidelity Services Group x1
Job Details
- Job Title: Cash Centre Supervisor
- Company: Fidelity Services Group
- Division: Fidelity Cash Solutions
- Location: Sasolburg, Free State
- Employment Type: Permanent
- Experience Level: Associate
- Industry: Security and Investigations
- Reporting To: Branch Manager
- Posted: 25 August 2026
- Closing Date: 30 September 2026
Job Overview
The Cash Centre Supervisor will oversee the daily operations of the Cash Centre and ensure that all deposits are processed accurately and in accordance with agreed procedures.
The position involves counting and verifying money, balancing and reconciling cash, maintaining records, ensuring compliance with Standard Operating Procedures and resolving discrepancies. The Supervisor will also handle client queries, monitor staff discipline and ensure that customer satisfaction remains a priority.
Key Responsibilities
The successful candidate will be responsible for:
- Opening and closing the Cash Centre where applicable.
- Ensuring that all Standard Operating Procedures are followed.
- Counting and verifying money accurately.
- Balancing and reconciling cash.
- Re-counting money when discrepancies occur.
- Ensuring daily reports and statistics are kept up to date.
- Ensuring all relevant documentation is complete, neat and properly filed.
- Ensuring schedules balance with physical cash counts.
- Ensuring registers are used and signed daily.
- Ensuring incident reports are handled as required.
- Responding to client queries professionally and promptly.
- Maintaining a strong focus on client satisfaction.
- Enforcing basic discipline within the Cash Centre.
- Taking accountability for the assigned Cash Centre in the absence of a manager.
Minimum Requirements
Applicants must have:
- A Grade 12 qualification or equivalent.
- Computer literacy.
- A clear criminal record.
- Ability to work under pressure and manage multiple tasks.
- Ability to work additional hours when required.
- Ability to identify, address and resolve operational challenges.
Advantageous Experience
The following experience will be advantageous:
- At least two years’ experience in a Cash Centre or a similar role.
- Treasury experience.
Key Skills and Personal Attributes
The ideal candidate should demonstrate:
- Honesty and reliability.
- Good verbal and language abilities.
- Strong attention to detail.
- Ability to follow instructions accurately.
- Self-motivation and initiative.
- Willingness to work overtime when required.
- High levels of alertness.
- Strong numerical skills.
- Accuracy in handling and processing cash.
- Quality assurance awareness.
- Customer-focused approach.
- Excellent organisational and planning skills.
- Ability to work effectively as part of a team.
Salary and Benefits
The vacancy information provided does not specify a salary or benefits package. Candidates should refer to the employer’s official recruitment process for further information.
How to Apply
Interested candidates should submit their applications through the Fidelity Services Group recruitment process before the closing date.
Closing Date: 30 September 2026