Deputy Director: Provincial Coordination (x5 Posts)
Job Details
- Position: Deputy Director: Provincial Coordination
Reference Numbers: - Eastern Cape: HRMC 38/26/2a (1 Post)
- Free State: HRMC 38/26/2b (1 Post)
- KwaZulu-Natal: HRMC 38/26/2c (1 Post)
- Limpopo: HRMC 38/26/2d (1 Post)
- Mpumalanga: HRMC 38/26/2e (1 Post)
- Department: Department of Home Affairs
- Salary Level: Level 11
- Salary Package: R932,292 – R1,098,195 per annum (all-inclusive package)
- Location: Provincial Manager’s Offices (Various Provinces)
Job Description
The Deputy Director: Provincial Coordination is a middle-management leadership position responsible for coordinating provincial operations, service delivery programmes, performance monitoring, stakeholder engagement, strategic planning, and business transformation initiatives within the Department of Home Affairs.
The role ensures effective integration of civic and immigration services across the province, supports service delivery improvements, coordinates provincial participation in strategic clusters, and monitors overall provincial performance against departmental objectives.
The successful candidate will act as a key link between regional offices, provincial management, Head Office, and external stakeholders to ensure efficient service delivery and operational excellence.
Key Responsibilities
Provincial Operations Coordination
- Coordinate information and activities relating to provincial operations.
- Support and enhance service delivery throughout the province.
- Ensure alignment of provincial operations with departmental objectives.
- Monitor implementation of operational plans and strategies.
Service Delivery Improvement
- Coordinate the implementation of service delivery improvement initiatives.
- Monitor processes, systems, and procedures aimed at improving customer service.
- Identify opportunities for operational efficiencies and process optimisation.
- Ensure effective integration of civic and immigration services.
Strategic Planning and Performance Monitoring
- Coordinate provincial performance against key deliverables.
- Monitor achievement of strategic and operational targets.
- Consolidate performance reports from regional offices.
- Support planning, monitoring, and evaluation processes.
Stakeholder Management
- Liaise with internal and external stakeholders.
- Build and maintain strategic partnerships.
- Coordinate provincial participation in clusters and forums.
- Ensure effective communication of strategic information.
Programme and Project Coordination
- Coordinate special projects and strategic programmes.
- Support implementation of business transformation initiatives.
- Monitor project performance and outcomes.
- Facilitate cross-functional collaboration across business units.
Reporting and Information Management
- Consolidate qualitative and quantitative reports.
- Prepare provincial reports for Head Office.
- Analyse performance information and trends.
- Ensure accurate and timely reporting.
Risk and Compliance Management
- Ensure implementation of risk management strategies.
- Monitor compliance with legislation, regulations, and departmental policies.
- Support governance and accountability initiatives.
- Ensure adherence to PFMA and Treasury Regulations.
Resource Management
- Manage human, financial, and physical resources within the unit.
- Monitor expenditure and budget utilisation.
- Ensure effective resource allocation.
- Support workforce planning and staff development.
Leadership and Staff Development
- Coach and mentor staff members.
- Promote compliance with policies and procedures.
- Drive performance management and employee development.
- Foster a culture of accountability and service excellence.
Minimum Requirements
Educational Qualifications
Essential
- Undergraduate qualification in:
- Public Management
- Public Administration
NQF Level 6 qualification recognized by SAQA
Experience
Essential
- Minimum 3 years’ experience at:
- Assistant Director level
- Junior Management level
Required Experience
- Extensive coordination experience.
- Programme and project management experience.
- Stakeholder management experience.
- Performance monitoring and reporting experience.
Knowledge Requirements
The successful candidate must possess knowledge of:
- Public Finance Management Act (PFMA)
- Treasury Regulations
- Civic Services legislation
- Immigration legislation
- Public Service Regulations
- Human Resource Regulatory Framework
- Government planning and reporting systems
- Risk and compliance management
- Public sector governance and administration
Required Skills and Competencies
Leadership Competencies
- Strategic Capability and Leadership
- People Management and Empowerment
- Service Delivery Innovation
- Decision Making
- Client Orientation and Customer Focus
Technical Competencies
- Programme and Project Management
- Budget Administration
- Expenditure Management
- Coordination and Monitoring
- Risk Management
- Performance Management
Professional Skills
- Report Writing
- Presentation Skills
- Communication Skills
- Planning and Organising
- Problem Solving
- Conflict Management
- Influencing and Networking
- Computer Literacy
Personal Attributes
- Patriotism
- Honesty
- Integrity
- Accountability
- Professionalism
Additional Requirements
- Valid driver’s licence.
- Willingness to travel frequently.
- Ability to work extended hours when required.