Temporary CRM Data Capture Clerk- VKB Group x1
Job Details
- Position: Temporary CRM Data Capture Clerk
- Company: VKB Group
- Division: VKB Marketing
- Location: Bloemfontein
- Employment Type: Temporary Contract
- Department: Other
- Posted Date: 19 June 2026
- Closing Date: 24 June 2026
Job Description
The Temporary CRM Data Capture Clerk is responsible for maintaining, updating, and verifying customer information within the company’s Customer Relationship Management (CRM) system. The role focuses on ensuring that customer records are accurate, complete, and up to date to support business operations, customer service, and marketing activities.
This position requires a detail-oriented individual with strong administrative and data-capturing skills who can work independently while meeting deadlines.
Key Responsibilities
CRM Data Management
- Capture customer information accurately into the CRM system.
- Update and maintain customer records.
- Ensure all customer information remains current and complete.
Data Verification and Quality Control
- Review records for accuracy and completeness.
- Identify and correct data errors.
- Cross-check information against source documents.
- Verify consistency across customer records.
Stakeholder Collaboration
- Work with internal and external stakeholders to verify customer information.
- Assist departments in maintaining accurate customer databases.
- Communicate professionally regarding data verification processes.
Data Integrity and Compliance
- Identify duplicate or inconsistent records.
- Escalate data discrepancies for resolution.
- Maintain confidentiality of customer information.
- Ensure compliance with data protection regulations and company policies.
Minimum Requirements
Qualification
- Grade 12 (Matric).
Experience
- Previous experience in:
- Data capturing
- Administration
- CRM management
Experience is advantageous but not explicitly mandatory.
Required Skills and Competencies
Technical Skills
- Proficiency in Microsoft Office, particularly Excel.
- Familiarity with CRM systems.
- Strong computer literacy.
Administrative Skills
- Accurate data capturing.
- Record management.
- Attention to detail.
- Ability to organize and maintain information effectively.
Communication Skills
- Good written communication skills.
- Good verbal communication skills.
- Ability to interact professionally with stakeholders.
Personal Attributes
- High level of accuracy.
- Strong attention to detail.
- Ability to work independently.
- Good time management.
- Ability to meet deadlines.
- Confidentiality and professionalism.