Area Process Manager – Retail Operations Hub x1
Job Details
- Job Title: Area Process Manager – Retail Operations Hub
- Company: The Foschini Group (TFG)
- Job Type: Full-Time
- Locations Available:
- Tzaneen (Limpopo East)
- Hazyview (Mpumalanga North)
- Burgersfort (Limpopo South)
- Secunda (Mpumalanga South)
- Welkom (Northern Free State)
- Kathu (Northern Northern Cape)
- Kimberley (Northern Cape Central)
- Bethlehem (Eastern Free State)
Job Description
The Area Process Manager is responsible for ensuring that retail stores operate efficiently, consistently, and in full compliance with company policies and procedures.
This role focuses on process standardisation, risk management, and operational compliance, ensuring that all stores follow the correct procedures and maintain high operational standards.
Key Responsibilities
Store Operations & Compliance
- Conduct store visits to validate operational processes
- Ensure compliance with company policies and procedures
- Monitor store-level administrative processes
- Perform compliance inspections using standardised guidelines
Process Management
- Oversee key processes such as:
- Product receiving
- Staffing and scheduling
- Documentation procedures
- Health & safety compliance
- Labour laws and regulations
- Banking and payment systems
- Ensure proper implementation of new processes in stores
Risk & Fraud Management
- Identify and manage operational risks
- Ensure adherence to regulatory requirements
- Support fraud prevention and control measures
Continuous Improvement
- Improve operational efficiency and compliance processes
- Identify gaps and recommend process enhancements
Requirements
Minimum Requirements
- 5+ years’ retail experience
- 3–5 years’ experience as an Area Manager or similar role
- Valid driver’s licence
Advantageous
- Degree in Business, Retail, or related field
Key Competencies
- Ability to manage complex operations and simplify processes
- Strong conflict resolution and problem-solving skills
- Leadership and team management ability
- Results-driven with strong organisational skills
- Customer-focused mindset
- Ability to improve and optimise workflows
About the Company
The Foschini Group (TFG) is a leading international retail group with 34 lifestyle and apparel brands, focused on delivering exceptional omnichannel customer experiences.
They offer strong career growth opportunities in a fast-paced, dynamic retail environment.