Cash Centre Supervisor – Fidelity Services Group
- Company: Fidelity Services Group
- Division: Fidelity Cash Solutions
- Location: Sasolburg, Free State
- Employment Type: Permanent
- Experience Level: Associate
- Industry: Security and Investigations
- Posted: 25 August 2026
- Closing Date: 30 September 2026
- Reporting to: Branch Manager
Job Overview
Fidelity Services Group is seeking a Cash Centre Supervisor for its Sasolburg Branch. The successful candidate will be responsible for ensuring that cash deposits are processed accurately and in accordance with client agreements, while maintaining a consistent, high-quality counting and verification service.
Key Responsibilities
- Open and close the Cash Centre where applicable.
- Ensure compliance with standard operating procedures.
- Count and verify cash accurately.
- Balance and reconcile cash.
- Re-count cash when discrepancies occur.
- Keep daily reports and statistics up to date.
- Ensure all documentation is complete, neat and properly filed.
- Verify that schedules balance with physical cash counts.
- Ensure registers are used and signed daily.
- Handle incident reports as required.
- Resolve client queries professionally and promptly.
- Prioritise customer satisfaction.
- Maintain basic discipline within the Cash Centre.
- Take accountability for the Cash Centre when no manager is present.
Minimum Requirements
- Grade 12 or equivalent qualification.
- Clear criminal record.
- Computer literacy.
- At least 2 years’ cash centre experience or experience in a similar role is advantageous.
- Treasury experience is advantageous.
- Ability to work under pressure and multitask.
- Willingness to work additional hours when required.
- Ability to identify, address and resolve operational challenges.
Key Skills and Competencies
- Honesty and reliability.
- Strong verbal and communication skills.
- Ability to follow instructions accurately.
- Excellent attention to detail.
- Self-motivation.
- Alertness and vigilance.
- Strong numerical ability.
- Accuracy and quality assurance.
- Customer-focused approach.
- Excellent organisation and planning skills.
- Ability to work effectively as part of a team.
- Willingness to work overtime.