Cold Calling Manager – IT, Cyber Security & Telecoms (Remote)
- Employer: Intouch Tech (InTouchTech.co.uk)
- Location: Remote – South Africa
- Type: Full-Time (40 hours/week, Monday to Friday)
- Salary: R33,000 – R50,000 per month (plus commission, depending on experience)
About the Role
Intouch Tech, a UK-based technology company providing IT, Cyber Security, and Telecoms solutions, is seeking a Telesales Manager to lead a dynamic outbound sales team.
You’ll manage and motivate a team of four cold-calling agents, targeting UK-based leads, generating qualified opportunities, and driving consistent sales pipeline growth.
This role is fully remote, requiring an experienced telesales professional with a strong background in cybersecurity sales management.
Key Responsibilities
Lead, coach, and manage a team of outbound telesales agents.
Oversee daily cold-calling activities targeting UK leads.
Set and monitor performance targets, ensuring consistent lead generation and conversions.
Develop call scripts, sales pitches, and follow-up processes.
Track KPIs and report progress using Close CRM (or similar tools).
Provide ongoing training, feedback, and motivation to the telesales team.
Collaborate with UK-based sales teams to optimize lead quality and conversion rates.
Minimum Requirements
At least 3 years of telesales management experience in Cyber Security, IT, or Telecoms. (Essential)
Proven track record of driving outbound sales and lead generation success.
Experience coaching and developing sales teams in a performance-driven environment.
Strong command of spoken and written English.
Comfortable working with CRM systems (Close CRM experience preferred).
Own laptop, headset, and a quiet home workspace.
Work Hours
Monday to Friday, 09:00 – 17:00 (UK-aligned hours)
17 vacation days plus public holidays
Compensation & Perks
Salary: R33,000 – R50,000 per month (based on experience)
Commission structure for high performance
100% remote work flexibility
Opportunity for career growth within a fast-moving international tech environment
Ideal Candidate Profile
Confident, motivational leader with a hands-on management style
Data-driven, organized, and target-oriented
Comfortable in a high-performance, remote work culture
Enthusiastic about tech, cybersecurity, and sales leadership