Old Khaki, a renowned retailer under the Cape Union Mart International Group, is seeking an energetic and experienced Assistant Leader for their Loch Logan store in Bloemfontein, Free State. This full-time, permanent position offers the opportunity to manage and lead a dynamic retail environment while playing a crucial role in achieving the company’s objectives.
About the Role
As an Assistant Leader at Old Khaki, the successful candidate will be responsible for overseeing various aspects of store operations. The main focus of this role will be on maximizing turnover and profits, while ensuring the effective management of stock-related risks. The Assistant Leader will also play an integral role in providing exceptional customer service, ensuring the store meets its operational goals, and creating a positive atmosphere for both customers and team members alike.
Key Duties and Responsibilities
-
Store Management and Leadership: The Assistant Leader will assist in managing all day-to-day operations of the store. This includes overseeing the store’s financial performance, ensuring efficient stock management, and providing clear leadership to the retail team. By motivating and inspiring the team, the Assistant Leader will help them achieve sales targets while maintaining high standards of store presentation.
-
Maximizing Turnover and Profit: One of the main responsibilities is to maximize the store’s turnover and profitability. This will involve actively monitoring sales trends, implementing promotional activities, and exploring opportunities to boost revenue. The Assistant Leader will also need to manage stock and ensure efficient inventory levels, avoiding overstocking or stock-outs that could affect sales.
-
Minimizing Shrinkage: Loss prevention is a critical part of the role. The Assistant Leader will be expected to monitor and mitigate risks associated with shrinkage, ensuring that the store adheres to best practices in security and stock control.
-
Customer Experience Strategy: Delivering exceptional customer service is a top priority. The Assistant Leader will ensure that the store implements the company’s customer experience strategy, ensuring that every shopper feels valued and receives a high standard of service. By training the team to approach customer interactions with professionalism and enthusiasm, the Assistant Leader will contribute to the store’s success.
-
Team Development: A significant aspect of the role is leading the recruitment, training, and development of team members. The Assistant Leader will oversee talent selection, coaching, retention, and recognition initiatives. By fostering a supportive and positive work environment, the Assistant Leader will help the team grow in their roles and enhance their overall performance.
-
Visual Merchandising: Innovative visual merchandising is essential for driving sales. The Assistant Leader will be responsible for ensuring that displays are visually appealing and in line with the company’s guidelines, optimizing the store layout to encourage customer engagement and maximize sales.
-
Health & Safety Compliance: Maintaining a safe and healthy working environment is crucial. The Assistant Leader will ensure that all health and safety procedures are followed, minimizing any risks associated with daily operations.
-
Company Policies and Procedures: Adherence to company policies and procedures is an essential aspect of the Assistant Leader’s role. From stock control to employee conduct, the Assistant Leader will ensure that all guidelines are consistently followed and that the store complies with legal and company standards.
-
Aligning Team to Company Culture: Building a strong company culture is key to the success of any retail operation. The Assistant Leader will create a fun, inspiring environment where team members feel motivated to perform at their best while embodying the company’s values.
Behavioral Requirements
The ideal candidate for the Assistant Leader role at Old Khaki should possess the following behavioral traits:
- Honesty: A trustworthy individual with a strong sense of integrity, especially when dealing with finances and cash management.
- Leadership & Passion: A dynamic leader with the ability to inspire, motivate, and guide team members toward achieving store goals.
- Ownership: The Assistant Leader should be willing to take responsibility for their actions and the success of the store.
- Relationship Building: Building and maintaining strong relationships with both customers and team members is vital for this role.
- Innovation & Change Management: The ability to adapt to changing market conditions, innovate, and deal with challenges in a positive way.
- Adaptability: A flexible and open-minded approach to different situations and challenges that arise in the fast-paced retail environment.
Minimum Requirements
To be considered for this position, candidates must meet the following minimum requirements:
- A minimum of 3 years of retail management experience, demonstrating an understanding of sales and stock management.
- A matric qualification or equivalent.
- Proficiency in Microsoft Office and basic computer skills.
- A clear criminal record.
- Strong communication skills, both verbal and written, to interact effectively with customers, team members, and senior management.
How to Apply
Interested applicants can submit their application by the closing date of 27 March 2025. Be sure to highlight your relevant experience and qualifications to ensure consideration for this exciting opportunity.
For further information or to apply, visit the official Cape Union Mart website or directly contact the Old Khaki Loch Logan store.
Working at Old Khaki presents a unique opportunity to be part of a leading South African retail brand, offering a positive work environment and the chance to develop your retail management skills. With a commitment to fostering growth and innovation, the company offers ample room for career advancement.
Old Khaki values teamwork, creativity, and passion, making it an excellent place for individuals who are dedicated to building strong relationships and contributing to the company’s success. If you have the necessary experience and a passion for retail, this could be the perfect role for you.
Check also: Operations Manager Job Opportunity at Fidelity Services Group – Bloemfontein, Free State