Administrator: Service Advisor (Non-Technical)- Motus Corporation x1
Job Details
Company: Motus Corporation
Dealership: Hyundai Bloemfontein
Job Title: Administrator: Service Advisor (Non-Technical)
Division: Retail
Business Unit: Free State & Northern Cape
Location: Bloemfontein, Free State, South Africa
Employment Type: Permanent
Experience Level: Mid-Senior
Industry: Automotive
Job Category: Operations
Date Posted: 14 October 2026
Closing Date: 21 October 2026
Job Description
Motus Corporation is seeking an organised, professional and customer-focused individual to join the Hyundai Bloemfontein team as an Administrator: Service Advisor (Non-Technical).
The successful candidate will provide administrative and customer service support to the dealership’s service department. Responsibilities include welcoming customers, scheduling service appointments, preparing work orders, managing invoices, maintaining accurate customer records and coordinating with technicians and the parts department to ensure efficient service delivery.
The ideal candidate should have excellent communication skills, strong administrative abilities, attention to detail and the ability to manage multiple tasks in a fast-paced environment.
Duties and Responsibilities
Welcome customers and assist with booking and scheduling vehicle service appointments.
Communicate with customers regarding service recommendations, procedures and associated costs.
Prepare work orders and ensure accurate billing and invoicing.
Coordinate with technicians and the parts department to support the timely completion of service work.
Answer telephone calls and respond to customer enquiries professionally and promptly.
Maintain customer records and update vehicle service history information.
Assist with inventory management and ordering parts and supplies.
Provide administrative support to service managers and other team members.
Ensure customer information and service documentation are captured accurately.
Help maintain an organised and efficient service department.
Deliver excellent customer service and contribute to a positive customer experience.
Requirements
Applicants should meet the following requirements:
A high school diploma, Grade 12 or an equivalent qualification.
Previous experience in customer service or administration is preferred.
Strong verbal and written communication skills.
Good interpersonal and customer service skills.
Computer literacy, including proficiency in Microsoft Office applications.
Excellent attention to detail and accuracy when capturing data.
Strong organisational and administrative skills.
Ability to prioritise tasks and manage multiple responsibilities simultaneously.
Ability to work independently and as part of a team.
Professional conduct when dealing with customers and colleagues.
Key Skills and Competencies
Customer service and relationship management.
Administrative and organisational skills.
Telephone and email communication.
Appointment scheduling and coordination.
Data capturing and record keeping.
Microsoft Office proficiency.
Accuracy in preparing work orders and invoices.
Time management and prioritisation.
Problem-solving and multitasking.
Teamwork and professionalism.