A_STEP Intern – Student Success- Centre for Teaching and Learning (UFS) x6
Job Details
Job Title: A_STEP Intern – Student Success
Number of Positions: 6
Employer: University of the Free State (UFS)
Department: Centre for Teaching and Learning
Organisational Unit: Deputy Vice-Chancellor: Academic
Job ID: 6654
Reference Number: 2334
Location: Bloemfontein Campus, Free State
Employment Type: Contract
Contract Duration: 1 year
Occupational Level: Temporary
Assumption of Duties: 1 January 2027
Salary: R9,497.50 per month, including benefits
Job Overview
The University of the Free State is inviting applications for six A_STEP Intern positions within its Centre for Teaching and Learning, under the Student Success programme.
The successful candidates will provide administrative and operational support to the tutoring programme. Responsibilities will include coordinating tutors, arranging tutorial venues and online sessions, capturing attendance records, assisting with tutor evaluations and supporting teaching and learning activities.
This internship offers an opportunity for graduates to gain practical experience in a higher education environment.
Key Responsibilities
Successful candidates will be responsible for:
Compiling and maintaining a database containing full details of tutors.
Assisting with ad hoc problem-solving relating to tutorial venues.
Booking venues and scheduling online links for tutorials and training sessions.
Resolving venue-related and online tutorial challenges.
Assisting tutors with planning and implementing session plans for specific modules.
Capturing attendance information on Oracle for reporting and research purposes.
Supporting Teaching and Learning Coordinators (TLCs) in providing constructive feedback to tutors following observations.
Assisting with ad hoc claims for tutor payments.
Liaising with tutors and developing semester evaluation schedules.
Distributing, collecting, scanning and capturing evaluation forms.
Assisting with portfolio assessments and session plan submissions on Blackboard.
Supporting the programme’s research initiatives.
Minimum Requirements
Applicants must have:
A Bachelor’s degree at NQF Level 7.
A copy of the qualification must be attached to the application.
Internship Eligibility Criteria:
Applicants must also meet the following conditions:
Must not currently be participating in another learnership or internship programme.
Must have no previous formal work experience.
Must be willing to sign a learnership/internship agreement with the University of the Free State.
Must be available to participate in the full one-year internship programme.
Additional Recommendations
The following will be advantageous:
Computer literacy, particularly in MS Word, Excel and PowerPoint.
Basic research or data-related skills.
Ability to work effectively with others.
Ability to work well under pressure.
At least one year of tutoring, Teaching Assistant or academic facilitator experience in a higher education environment.
Required Skills and Competencies
Results Orientated
Ability to adapt to changing environments and situations.
Persistence and determination to complete tasks and overcome challenges.
Strategic Thinking
Ability to manage several activities simultaneously.
Creativity and open-mindedness when solving work-related problems.
Business Acumen
Ability to follow rules, policies and work regulations.
Proficiency in Microsoft Office.
Leading
Ability to take charge of situations and provide guidance when required.
Ability to cooperate with others and encourage teamwork.
Building Coalitions
Strong interpersonal and relationship-building skills.
Ability to make decisions through consultation and collaboration.
Ability to work effectively under close supervision.
Salary and Benefits
R9,497.50
Monthly remuneration package, including benefits
The annual remuneration package is R9,497.50 per month, depending on the available budget, relevant work experience and qualifications.
Application Process
Applications must be submitted online through the official UFS vacancy portal:
Required Documents:
Detailed Curriculum Vitae.
Copy of Bachelor’s degree certificate or official proof of qualification.
SAQA accreditation for foreign qualifications.
Copy of South African ID or passport for foreign nationals.
Important Application Notes:
Applications submitted through other platforms will not be considered.
The application system allows a maximum of eight attachments.
Applicants are encouraged to merge documents into fewer files before uploading.
Incomplete applications will not be considered.
Applicants must meet all the internship eligibility requirements.
Enquiries
For further information, contact:
Telephone: 051 401 9813
Email: PhokaR@ufs.ac.za
Application Assistance: 051 401 2979 / 7659