Visitors Committee Coordinating Officer x1
Job Overview
- Job Title: Visitors Committee Coordinating Officer (VCCO)
- Reference Number: JI 63/2026
- Post Number: POST 37/47
- Directorate: Regional Coordination & Oversight
- Centre: Bloemfontein – Central Management Region
- Salary: R338,106 per annum
- Salary Level: Level 07
- Minimum Experience: 5 years in the Justice Cluster, including at least 2 years of supervisory experience
- Closing Date: Not provided in the supplied advertisement
Job Description
The Department of Correctional Services is inviting applications from suitably qualified and experienced candidates for the position of Visitors Committee Coordinating Officer (VCCO) in Bloemfontein.
The successful candidate will be responsible for coordinating, supervising and monitoring the activities of Independent Correctional Centre Visitors (ICCVs) within the region. The role supports effective oversight of correctional centres by ensuring that complaints are properly managed, stakeholder meetings are coordinated, reports are prepared and oversight activities are conducted efficiently.
The ideal candidate should have strong leadership, administrative, communication and organisational skills, together with relevant experience in the Justice Cluster.
Minimum Requirements
Applicants must have the following qualifications and experience:
- Senior Certificate or Grade 12.
- A degree or National Diploma in Public Administration, Public Management, Office Management or an equivalent qualification at NQF Level 6 recognised by SAQA.
- At least five years of experience in the Justice Cluster.
- A minimum of two years of supervisory experience.
- A valid driver’s licence.
Required Knowledge and Skills
Candidates should demonstrate the following:
- Knowledge of the Public Finance Management Act (PFMA).
- Knowledge of the Public Service Act and Public Service Regulations.
- Understanding of National Treasury Regulations.
- Computer literacy, particularly Microsoft Office, Excel and PowerPoint.
- Strong verbal and written communication skills.
- Good interpersonal and stakeholder-relations skills.
- Effective planning and organisational abilities.
- Ability to work independently and as part of a team.
- Ability to work under pressure and willingness to work additional hours when required.
- Strong problem-solving and leadership skills.
- Attention to detail.
- Good conflict-resolution skills.
Key Responsibilities
1. Supervision and Coordination of ICCVs
- Manage, supervise and control Independent Correctional Centre Visitors within the region.
- Coordinate and monitor ICCV activities.
- Allocate work and review submitted reports.
- Monitor attendance and performance.
- Coordinate induction and training arrangements for ICCVs.
2. Complaints Management
- Manage general, urgent and mandatory complaints.
- Ensure complaints are accurately recorded and appropriately escalated.
- Follow up on outstanding responses and ensure that matters receive the necessary attention.
- Monitor complaint-handling processes to support effective correctional oversight.
3. Visitors’ Committee and Stakeholder Engagement
- Coordinate Visitors’ Committee meetings and stakeholder engagement sessions.
- Prepare meeting agendas and compile minutes.
- Monitor and track the implementation of meeting resolutions.
- Liaise with correctional centres, ICCVs, Visitors’ Committees and internal stakeholders.
- Support cooperation and communication among stakeholders involved in regional oversight.
4. Performance Monitoring and Reporting
- Conduct performance evaluations.
- Compile statistical and management reports.
- Maintain accurate records and registers.
- Review reports and monitor progress on assigned activities.
- Provide administrative support for regional coordination and oversight functions.
Salary and Benefits
The advertised annual salary is R338,106 at Salary Level 07.
Additional benefits were not specified in the supplied advertisement.