Technical Assistant:University of the Free State x1
Job details
- Position: Technical Assistant (Post Level 12)
- Institution: University of the Free State
- Department: Computer Science and Informatics
- Location: Bloemfontein Campus
- Employment Type: Permanent
- Level: Semi-Skilled
- Closing Date: 2 April 2026
Job Purpose
To provide technical IT support in a computer lab environment, ensuring all systems, equipment, and software run smoothly for teaching, assessments, and daily academic use.
Key Responsibilities
IT Support & Maintenance
- Install and configure computers, software, and equipment
- Maintain and upgrade systems
- Troubleshoot hardware, software, and network issues
Lab & Academic Support
- Assist during practical sessions and assessments
- Support students and tutors in the lab
- Ensure smooth operation during tests (especially ECLA system)
Systems & Lab Setup
- Set up lab environments for teaching
- Perform software imaging, updates, and configurations
- Maintain the CSIL and ECLA systems
Monitoring & Reporting
- Inspect equipment regularly
- Compile weekly maintenance reports
- Track and manage IT assets and inventory
Coordination & Compliance
- Work with ICT Services and department staff
- Follow IT policies, security rules, and licensing requirements
- Assist with planning upgrades and procurement
Minimum Requirements
- Grade 12 / NCV Level 4
- IT-related qualification (NQF Level 5)
- At least 2 years’ experience in IT technical support
- Preferably in a lab or academic environment
Recommended (Advantageous)
- Knowledge of ECLA system
- Experience in educational or university environments
Key Competencies
Problem Solving
- Diagnoses and fixes IT issues quickly
Multitasking
- Handles multiple systems and tasks at once
Leadership
- Guides students and tutors
- Takes initiative in the lab
Communication
- Works well with staff and students
Reliability
- Keeps systems running with minimal downtime
Salary & Benefits
- R403,692 – R507,169 per year
This is very competitive compared to the other roles
Benefits include:
- Pension
- Medical aid
- Housing allowance
- Paid leave
- Study benefits
- Service bonus
Required Documents
- CV
- Certified qualifications
- ID copy
- Proof of employment
Incomplete applications will be rejected.