Tuesday, September 8

    Senior Reaction Officer- Fidelity Services Group x1

    Job Details

    • Job Title: Senior Reaction Officer
    • Company: Fidelity Services Group – Fidelity ADT
    • Location: Bloemfontein, Free State
    • Employment Type: Permanent
    • Industry: Security and Investigations
    • Division: Fidelity ADT
    • Functional Area: Operations
    • Experience Level: Entry Level
    • Posted: 7 September 2026
    • Closing Date: 14 September 2026

    Job Description

    Fidelity Services Group is looking for a Senior Reaction Officer to join its team in Bloemfontein.

    The successful candidate will be responsible for managing the deployment of armed response vehicles, assisting with responses to alarm activations and ensuring the effective operational functioning of a shift.

    This position is suited to a security professional who is able to work effectively under pressure, respond quickly to incidents and maintain a high level of professionalism and safety while performing armed response duties.

    Responsibilities

    • Manage the deployment of armed response vehicles.
    • Assist with responding to alarm activations.
    • Support the operational functioning of the assigned shift.
    • Respond promptly and professionally to security-related incidents.
    • Assist with maintaining effective armed response operations.
    • Ensure that response duties are carried out in accordance with company procedures and security requirements.
    • Support the team in maintaining effective operational coverage.

    Requirements

    • Matric / Grade 12.
    • Valid driver’s licence with a minimum of 2 years’ driving experience.
    • Valid Firearm Competency Certificate for Business Purposes.
    • PSIRA Registered Grade B with Armed Response.
    • Clear criminal record.

    Key Skills

    • Armed response skills.
    • Good decision-making abilities.
    • Ability to remain calm under pressure.
    • Strong situational awareness.
    • Good communication skills.
    • Reliability and professionalism.
    • Ability to work effectively as part of a security operations team.
    • Ability to respond quickly to emergency situations.
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