(SASSA) Cleaning, sanitation, car wash and gardening- (3) years
Tender Overview
- Tender Number: SASSSA-03-26-CS-FS
- Department: South African Social Security Agency (SASSA)
- Tender Type: Request for Bid (Open Tender)
- Province: Free State
- Required Services: Cleaning, sanitation, car wash and gardening
- Contract Duration: Three (3) years
- Anticipated Commencement Date: 1 June 2027
- Closing Date: Thursday, 12 November 2026
- Closing Time: 11:00
- Compulsory Briefing Session: Yes
- Briefing Date: Thursday, 29 October 2026
- Briefing Time: 10:30
- Briefing Venue: Ground Floor Hall, SASSA Bloemfontein Regional Office, 18 President Brandt Street, Bloemfontein
- Service Delivery Address: Corner of St Andrews and Aliwal Streets, Bloemfontein, 9300
Tender Objectives
SASSA seeks to appoint a qualified service provider to deliver integrated cleaning, sanitation, car wash and gardening services throughout its Free State facilities.
The appointed contractor will be expected to maintain clean, hygienic and presentable offices and surrounding areas while ensuring that vehicles are properly cleaned and that services comply with applicable health, safety and environmental requirements.
Scope of Work
1. Cleaning and Sanitation Services
The contractor will be responsible for routine cleaning and sanitation, including:
- Sweeping, damp mopping, dusting and waste removal.
- Cleaning and sanitising floors, walls, glass, furniture, kitchens, boardrooms and restrooms.
- Conducting quarterly deep cleaning.
- Shampooing carpets and arranging pest control as required.
- Performing window cleaning on weekends.
- Maintaining hygiene standards throughout the designated facilities.
2. Sanitary Equipment and Consumables
The service provider must supply, install and maintain sanitary equipment and consumables, including:
- Sensor-operated sanitary bins.
- Hand towel and soap dispensers.
- Air fresheners.
- Anti-splash urinal screens.
- Baby-changing facilities.
The supplied items must meet the applicable South African National Standards (SANS) requirements.
3. Car Wash Services
The contractor must provide complete interior and exterior cleaning for SASSA pool vehicles and mobile offices or trucks.
Services include:
- Exterior vehicle washing.
- Interior cleaning and seat vacuuming.
- Dashboard polishing.
- Tyre cleaning.
Car wash services are required twice a month. Services must be performed at a facility within a 5 km radius or on SASSA premises, subject to approval.
4. Gardening and Grounds Maintenance
Gardening responsibilities include:
- Cutting grass every two weeks.
- Removing weeds and collecting litter.
- Sweeping paved areas.
- Pruning trees quarterly.
- Ensuring garden waste is disposed of lawfully at municipality-approved disposal sites.
Working Hours and Operational Conditions
- Standard service hours: Monday to Friday, 07:00–15:30.
- Overtime and flexible working hours require prior approval.
- Night cleaning is strictly prohibited.
- Electrical and mechanical plant rooms are excluded from the scope of work.
- Service providers without an existing Free State office must establish an operational regional office within two months, as stated in the supplied tender summary.
Mandatory Documentation and Compliance Requirements
According to the supplied tender summary, bidders must provide the following:
- Valid Compensation for Occupational Injuries and Diseases Act (COIDA) Letter of Good Standing.
- Proof of National Contract Cleaners Association (NCCA) membership.
- Public liability insurance of R5 million.
- Waste management licence.
- Completed experience tables.
- Detailed chemical and equipment schedules.
- Tax compliance documentation.
- Central Supplier Database (CSD) registration.
- B-BBEE verification documentation, where applicable for preference points.
Bidders must confirm the complete list of mandatory documents in the official tender documentation.
Equipment, Materials and Safety Requirements
The appointed service provider must provide suitable cleaning equipment and materials, including:
- Industrial wet-and-dry vacuum cleaners.
- Disc stripping machines.
- Mop trolleys.
- Carpet blowers.
- Colour-coded cleaning cloths.
The colour-coding system specified in the supplied summary is:
- Red: High-risk sanitary zones.
- Yellow: Washrooms.
- Blue: General surfaces.
- Green: Food preparation areas.
Cleaning chemicals must be SABS/SANS approved and accompanied by Material Safety Data Sheets (MSDS).
Labour and Occupational Health Requirements
The contractor must comply with applicable labour legislation and workplace safety requirements, including:
- Sectoral Determination 1 wage rates, as referenced in the tender summary.
- Unemployment Insurance Fund (UIF) requirements.
- Skills Development Levy (SDL) requirements.
- COIDA requirements.
- Occupational Health and Safety Act requirements.
The service provider must also submit the required operational plans and ensure that staff are properly equipped and managed.
Required Management Plans
Bidders are expected to submit contract-specific plans covering:
- Project implementation.
- Occupational health and safety.
- Contingency arrangements.
- Staff training.
Each plan should outline responsibilities, timeframes and escalation procedures, in accordance with the official tender requirements.
Staffing and Experience Requirements
Bidders must demonstrate the operational capacity and experience required to deliver the services across the region.
The supplied tender summary indicates that functionality will be assessed based on:
- Years of experience in cleaning, gardening and car wash services.
- Values of previously managed contracts.
- Square footage of sites previously managed.
- The proposed operational team and management capacity.
The service provider must deploy a dedicated team that includes project managers, supervisors and cleaners. At least one trained first aider is required at each site.
Staff must wear full uniforms with visible name tags, while supervisors must maintain daily staff rosters and rotate duties appropriately.
Minimum functionality threshold: 70 out of 100 points, according to the supplied summary.
Evaluation and Preference Points
The supplied summary refers to an 80/20 preference-point system, under which price accounts for 80 points and specific goals account for 20 points.
Bidders should consult the official tender documents to confirm the applicable evaluation methodology, functionality requirements and preference-point criteria.
Tender Enquiries
- Contact Person: Gift Ziyeka
- Email: GiftZ@sassa.gov.za
- Telephone: 051 410 8407