Close Menu
    Saturday, January 17
    Job Opportunity

    Sales Admin Supervisor – Bloemfontein Bakery

    4 Mins Read
    Sales admin supervisor bloemfontein bakery

    Sales Admin Supervisor – Bloemfontein Bakery

    Job Overview

    • Position Title: Sales Admin Supervisor – Bloemfontein Bakery
    • Company Name: PepsiCo
    • Location: Bloemfontein, Free State
    • Employment Type: Full-time
    • Industry: FMCG / Food & Beverage Manufacturing
    • Application Platforms: LinkedIn | Talentify | MyJobMag | SAJobPortal

    About the Company

    PepsiCo is one of the world’s leading food and beverage companies, with products enjoyed more than one billion times daily across 200+ countries. Generating over $79 billion in annual revenue, PepsiCo’s globally recognized brands include Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Quaker, and SodaStream.

    Guided by its vision to be the Global Leader in Beverages and Convenient Foods, PepsiCo’s transformation strategy, pep+ (PepsiCo Positive), places sustainability and human capital at the center of its growth — creating long-term value while driving positive impact for people and the planet.

    Learn more at www.pepsico.com.

    Job Description

    The Sales Admin Supervisor will be responsible for managing and optimizing the end-to-end sales administration process for the Bloemfontein Bakery. This includes leading the telesales team, ensuring 100% order accuracy, finalizing daily production orders, maintaining strict administrative controls, safeguarding data integrity in the DRM system, and producing timely and accurate sales reports to support decision-making across Sales, Production, and Distribution.

    Key Responsibilities

    1. Telesales & Order Management

    • Lead, schedule, and coach the telesales team, running daily huddles aligned to service targets.

    • Ensure all customer orders, changes, and cancellations are captured accurately and timeously.

    • Validate pricing, discounts, delivery days, and route allocations prior to order release.

    • Resolve order queries and escalate demand spikes or short-supply issues promptly.

    2. Production Order Finalization

    • Reconcile final orders versus forecasts and production capacity.

    • Lock and release the daily production order on time.

    • Communicate final mix/volume adjustments to Production, Dispatch, and Distribution.

    • Track and analyze variances between forecast, plan, and actual performance.

    3. Controls, Governance & Audit Readiness

    • Enforce strict controls on pricing, order amendments, returns, and documentation completeness.

    • Maintain audit-ready records and run weekly control checks.

    • Monitor credit risks and ensure full compliance with company policies.

    4. Master Data Management (DRM)

    • Manage and maintain customer, route, delivery, and trading-term data in DRM.

    • Conduct regular data integrity checks and prevent duplicate or outdated entries.

    • Provide first-line support for DRM issues and ensure team compliance with standards.

    5. Reporting & Analytics

    • Create and automate reports for daily, weekly, and monthly business reviews.

      • Daily: Order accuracy %, service levels, capacity utilization, returns/spoils flags.

      • Weekly: Volume and pricing trends, customer gains/losses, route and depot performance.

      • Monthly: Sales vs. target, margin and mix analysis, control exceptions, data quality.

    • Distribute reports to relevant departments and proactively highlight risks or opportunities.

    6. People Leadership

    • Set KPIs and conduct regular coaching sessions and performance reviews.

    • Foster a culture of accuracy, urgency, and customer focus.

    • Manage attendance, shift coverage, and team development.

    7. Stakeholder Management

    • Liaise daily with Production Planning, Dispatch, Distribution, Finance, DRM, and Depot Managers.

    • Communicate supply issues, substitutions, and recovery plans with Sales and key customers.

    Key Performance Indicators (KPIs)

    • Order accuracy % and order amendment rate

    • On-time order processing and cut-off compliance %

    • Production order release timeliness

    • Plan vs. bake and bake vs. dispatch variance

    • Pricing and discount approval turnaround

    • DRM data integrity score

    • Report accuracy and timeliness

    • Telesales quality assurance and team performance

    Qualifications, Skills & Experience

    Minimum Requirements

    • Diploma or Degree in Business Administration, Sales Management, Supply Chain, or related field

    • 3–5 years sales administration, telesales, or order management experience (FMCG/bakery preferred)

    • 1–2 years supervisory experience in a high-volume environment

    • Proficiency in Microsoft Excel (pivot tables, lookups; Power BI advantageous)

    • Experience with DRM systems, ERP (SAP), and CRM/telephony tools

    Behavioral & Technical Competencies

    • Strong communication, analytical, and problem-solving skills

    • Detail-oriented, decisive, and resilient under pressure

    • Excellent stakeholder management and reporting skills

    • Integrity-driven with a compliance and control mindset

    • Leadership style focused on coaching and team development

    Additional Qualifications (Advantageous)

    • 3-year Business / Commercial tertiary qualification

    • 3 years’ FMCG sales or selling experience

    • Valid Code 10 driver’s license and Public Driver’s Permit (PDP)

    • Certified Defensive Driver certification

    Employment Details

    Position Type: Full-time
    Location: Bloemfontein, Free State
    Department: Sales Administration / Bakery Division
    Employer: PepsiCo South Africa
    Equal Opportunity: PepsiCo is an Equal Opportunity Employer aligned with the Employment Equity Act.

    APPLY NOW:

    ALSO SEE:

    Share.

    Related Posts