Job Overview: Food & Beverage Duty Manager
- Location: Bloemfontein, Free State
- Employer: Premier Hotels & Resorts
- Job Type: Full-time, On-site
The Food & Beverage Duty Manager is responsible for overseeing daily operations across all F&B outlets within the hotel, ensuring exceptional service delivery and a seamless guest experience. This hands-on, highly visible role requires a proactive leader who can supervise staff, maintain operational standards, and support the overall efficiency of the department. The ideal candidate is detail-oriented, service-driven, and capable of effectively managing people and processes in a dynamic hospitality environment.
Key Responsibilities
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Oversee daily front-of-house operations and ensure smooth functioning of all public and F&B areas.
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Supervise and guide staff, ensuring professional grooming, etiquette, and performance.
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Ensure all outlets are clean, fully stocked, functional, and aligned with quality standards.
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Manage stock control of operating equipment, linen, beverages, and consumables.
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Monitor costs, assist with financial controls, and work toward departmental targets.
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Provide ongoing on-floor staff coaching, training, and performance support.
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Promote a positive, disciplined, and professional working culture.
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Engage with guests to ensure outstanding service and resolve concerns promptly.
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Conduct regular health, safety, and compliance audits.
Requirements
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Grade 12 (Matric); hospitality qualification is advantageous.
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2–3 years’ experience in a similar hospitality management role.
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Strong leadership, communication, and interpersonal skills.
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Ability to work flexible hours, including weekends and public holidays.
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Passion for guest service and operational excellence