Retail Store Assistant – Northridge Mall, Bloemfontein
Job Details
- Company: Dis-Chem Pharmacies Limited
- Location: Northridge Mall, Bloemfontein, Free State
- Employment Type: Permanent
- Industry: Retail
- Division: Retail
- Job Function: Management
- Experience Level: Mid-Senior
- Posted: 28 September 2026
- Closing Date: 12 October 2026
Job Overview
Dis-Chem Pharmacies’ Northridge Mall store in Bloemfontein is seeking a Retail Store Assistant to support the overall management and daily operations of the store. The successful candidate will assist with customer service, administrative functions, cash and stock controls, deliveries and other operational duties in line with company policies and procedures.
Key Responsibilities
- Manage and report customer compliments and complaints to management.
- Establish and maintain professional relationships with customers.
- Resolve customer stock queries and provide feedback where required.
- Assist customers with enquiries and refer them to the appropriate departments.
- Meet the company’s customer turnover-per-hour benchmarks.
- Manage point-of-sale shorts, overs and cash floats.
- Process refunds and returns.
- Ensure back shopping and returned goods are handled correctly.
- Verify deliveries and invoices for accuracy.
- Assist the Receiving Manager with Distribution Centre claims.
- Manage and control high-risk stock.
- Prepare daily run reconciliations.
- Prepare, order and receive branch change requirements.
- Maintain effective communication between relevant departments and stakeholders.
- Maintain accurate document control, including floats, petty cash and cash on hand.
Minimum Requirements
- Grade 12 / Matric.
- Basic computer skills, including Word, Excel, Outlook and SAP.
- Previous retail experience.
Key Skills & Competencies
- Retail administration and operational knowledge.
- Strong customer relations skills.
- Team-player mentality.
- Leadership and management abilities.
- Trustworthiness and honesty.
- Ability to work effectively under pressure.
- Deadline-driven approach.
- Good organisational and administrative skills.
Employment Conditions
- Must be a South African citizen.
- MIE screening.
- Clear criminal and credit records.
- Driver’s licence and/or own reliable transport.
Benefits
- Market-related salary.
- Medical aid.
- Provident fund.
- Staff account.