Retail Store Assistant- Dis-Chem Pharmacies Limited x1
Job Details
- Job Title: Retail Store Assistant (New Store)
- Company: Dis-Chem Pharmacies Limited
- Division: Retail
- Job Type: Permanent
- Location: Ficksburg, Free State, South Africa
- Industry: Retail
- Job Functional Area: Operations
- Minimum Experience: Associate
- Posted Date: 5 August 2026
- Closing Date: 18 August 2026
Job Overview
Dis-Chem Pharmacies is seeking a Retail Store Assistant to join its new Ficksburg store. This permanent position is ideal for an experienced retail professional who can support the overall management of the store by ensuring daily operational, administrative, and customer service activities are carried out in line with company policies and procedures.
The successful candidate will assist with store administration, cash control, customer service, stock management, and operational processes to ensure the store delivers an excellent shopping experience.
Key Responsibilities
Customer Service
- Manage and report customer compliments and complaints to management.
- Build and maintain professional relationships with customers.
- Resolve customer stock enquiries promptly.
- Provide customers with accurate feedback and updates.
- Assist customers with enquiries and direct them to the appropriate departments when necessary.
- Meet company customer service benchmarks, including customer turnover targets.
Cash & Financial Administration
- Manage shorts and overs at the point of sale.
- Oversee cash floats and daily cash control procedures.
- Process and manage refunds and return transactions.
- Prepare daily run reconciliations.
- Order, receive, and manage branch change requirements.
- Maintain accurate documentation for floats, petty cash, and cash on hand.
Stock & Operational Support
- Ensure returned goods and back shopping are handled correctly.
- Verify deliveries and invoices for accuracy.
- Assist the Receiving Manager with Distribution Centre claims.
- Manage and control high-risk stock.
- Maintain effective communication with internal departments and external stakeholders.
General Administration
- Ensure accurate document control and record keeping.
- Support daily store operations and assist management where required.
- Follow company policies, procedures, and operational standards.
Minimum Requirements
Essential Qualifications
- Grade 12 (Matric).
Experience
- Previous retail experience.
Technical Skills
- Basic computer literacy, including:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- SAP
Required Skills and Competencies
Successful candidates should possess:
- Retail administration and operational knowledge.
- Strong customer service and interpersonal skills.
- Leadership and team collaboration abilities.
- Honesty, integrity, and reliability.
- Ability to work under pressure.
- Good organisational and time-management skills.
- Ability to meet deadlines.
- Strong attention to detail.
Special Requirements
- Must be a South African citizen.
- Must have a clear criminal record and satisfactory credit record (MIE screening).
- Valid driver’s licence and/or reliable transport.
Salary and Benefits
Successful candidates will receive:
- Market-related salary.
- Medical aid.
- Provident fund.
- Staff account benefits.