- Job Title: Sales Associate (120hr)
- Company: Totalsports (A division of The Foschini Group)
- Location: Bloemfontein Middestad, Free State
- Job Type: Full-time (120 hours)
Job Purpose:
- To provide an exceptional customer experience by offering excellent service, exceeding sales targets, and contributing to the overall success and visual appeal of the store.
Key Responsibilities:
Represent the Totalsports brand by delivering an outstanding customer experience.
Understand customer needs and provide the best possible product solutions.
Achieve and exceed sales targets and performance metrics.
Stay updated with the latest fashion and sportswear trends.
Replenish stock to ensure the store is customer-ready at all times.
Actively identify opportunities to increase sales.
Maintain a high standard of visual merchandising and store cleanliness.
Qualifications & Experience:
Grade 12 / Matric certificate (Essential)
Skills Required:
Strong customer focus and a passion for people
Target-driven with proven sales ability
Excellent verbal and written communication skills
Ability to multitask and thrive in a fast-paced environment
Strong initiative and ability to work independently
Attention to detail
Strong interpersonal and relationship-building skills
Ability to handle customer objections and challenges professionally
Core Behaviours:
Customer Service Delivery: Consistently provides high-quality service
Decision Making: Makes sound and timely decisions
Planning & Organising: Manages time and resources effectively
Relating & Networking: Builds strong relationships with customers and team
Adhering to Standards: Ensures work meets quality and compliance standards
Continual Improvement: Seeks ways to improve service and performance
Meeting Customer Expectations: Goes above and beyond to satisfy customers
Resilience & Perseverance: Works well under pressure and bounces back from setbacks
Employment Equity:
- Preference will be given to candidates from designated groups in line with the Employment Equity Act.