- Job Title: Sales Associate (120hr)
- Company: Totalsports (A division of The Foschini Group)
- Location: Bloemfontein Middestad, Free State
- Job Type: Full-time (120 hours)
Job Purpose:
- To provide an exceptional customer experience by offering excellent service, exceeding sales targets, and contributing to the overall success and visual appeal of the store.
Key Responsibilities:
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Represent the Totalsports brand by delivering an outstanding customer experience.
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Understand customer needs and provide the best possible product solutions.
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Achieve and exceed sales targets and performance metrics.
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Stay updated with the latest fashion and sportswear trends.
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Replenish stock to ensure the store is customer-ready at all times.
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Actively identify opportunities to increase sales.
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Maintain a high standard of visual merchandising and store cleanliness.
Qualifications & Experience:
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Grade 12 / Matric certificate (Essential)
Skills Required:
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Strong customer focus and a passion for people
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Target-driven with proven sales ability
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Excellent verbal and written communication skills
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Ability to multitask and thrive in a fast-paced environment
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Strong initiative and ability to work independently
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Attention to detail
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Strong interpersonal and relationship-building skills
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Ability to handle customer objections and challenges professionally
Core Behaviours:
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Customer Service Delivery: Consistently provides high-quality service
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Decision Making: Makes sound and timely decisions
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Planning & Organising: Manages time and resources effectively
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Relating & Networking: Builds strong relationships with customers and team
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Adhering to Standards: Ensures work meets quality and compliance standards
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Continual Improvement: Seeks ways to improve service and performance
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Meeting Customer Expectations: Goes above and beyond to satisfy customers
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Resilience & Perseverance: Works well under pressure and bounces back from setbacks
Employment Equity:
- Preference will be given to candidates from designated groups in line with the Employment Equity Act.