Saturday, January 17

    Pharmacy Manager – Boitumelo Junction x1

    • Company: Clicks Group Limited
    • Location: Welkom, Thabong, Free State
    • Type: Permanent
    • Published: 1 day ago

    Purpose of the Role

    To ensure the efficient operation of both the dispensary and clinic, leading the pharmacy team to deliver exceptional pharmaceutical care, achieve sales and compliance targets, and strengthen the Clicks brand’s competitive position.

    Key Job Objectives

    • Deliver high standards of pharmaceutical care, accurate dispensing, and professional advice per SAPC and Clicks’ standards.

    • Manage all operational aspects of the dispensary — stock, shrinkage, housekeeping, and admin compliance.

    • Oversee financial management of the dispensary and clinic — control expenses, achieve core targets, and take corrective action when needed.

    • Lead, develop, and motivate staff, including learners and interns, to build future pharmacy capability.

    • Ensure staff scheduling and HR compliance, including accurate time and attendance records.

    • Drive customer service excellence and Clicks ClubCard loyalty participation.

    • Foster integration between the pharmacy, clinic, and healthcare aisle for a complete customer health experience.

    • Promote team cohesion between store operations, pharmacy, and clinic.

    • Champion high performance, employee engagement, and customer satisfaction.

    Knowledge & Expertise

    • SAPC and legal compliance

    • Ethical pharmacy practice

    • Stock, cost, and risk management

    • Patient care and counselling

    • Customer service excellence

    • Labour law and IR practices

    • Financial management principles

    • Competency-based interviewing

    Skills

    • Strong leadership, coaching, and managerial abilities

    • Results-driven with strong planning and problem-solving skills

    • Customer service and interpersonal excellence

    • Computer literate (including Unisolve preferred)

    • Financially astute

    Core Competencies

    Essential:

    • Leading and Supervising

    • Delivering Results and Meeting Customer Expectations

    • Planning and Organizing

    Desirable:

    • Relating and Networking

    • Coping with Pressure and Setbacks

    • Entrepreneurial and Commercial Thinking

    • Working with People

    • Adhering to Principles and Values

    Education & Experience

    Essential:

    • Registered Pharmacist with the South African Pharmacy Council (SAPC)

    • Registration as a Responsible Pharmacist

    • Minimum 2 years post-community service experience

    • At least 1 year of people management experience

    Desirable:

    • Retail pharmacy experience

    • Unisolve system knowledge

    Company Benefits

    • Ongoing training and development

    • Paid annual leave

    • Career growth within a leading national health & beauty retailer

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