Pharmacy Manager – Boitumelo Junction x1
- Company: Clicks Group Limited
- Location: Welkom, Thabong, Free State
- Type: Permanent
- Published: 1 day ago
Purpose of the Role
To ensure the efficient operation of both the dispensary and clinic, leading the pharmacy team to deliver exceptional pharmaceutical care, achieve sales and compliance targets, and strengthen the Clicks brand’s competitive position.
Key Job Objectives
Deliver high standards of pharmaceutical care, accurate dispensing, and professional advice per SAPC and Clicks’ standards.
Manage all operational aspects of the dispensary — stock, shrinkage, housekeeping, and admin compliance.
Oversee financial management of the dispensary and clinic — control expenses, achieve core targets, and take corrective action when needed.
Lead, develop, and motivate staff, including learners and interns, to build future pharmacy capability.
Ensure staff scheduling and HR compliance, including accurate time and attendance records.
Drive customer service excellence and Clicks ClubCard loyalty participation.
Foster integration between the pharmacy, clinic, and healthcare aisle for a complete customer health experience.
Promote team cohesion between store operations, pharmacy, and clinic.
Champion high performance, employee engagement, and customer satisfaction.
Knowledge & Expertise
SAPC and legal compliance
Ethical pharmacy practice
Stock, cost, and risk management
Patient care and counselling
Customer service excellence
Labour law and IR practices
Financial management principles
Competency-based interviewing
Skills
Strong leadership, coaching, and managerial abilities
Results-driven with strong planning and problem-solving skills
Customer service and interpersonal excellence
Computer literate (including Unisolve preferred)
Financially astute
Core Competencies
Essential:
Leading and Supervising
Delivering Results and Meeting Customer Expectations
Planning and Organizing
Desirable:
Relating and Networking
Coping with Pressure and Setbacks
Entrepreneurial and Commercial Thinking
Working with People
Adhering to Principles and Values
Education & Experience
Essential:
Registered Pharmacist with the South African Pharmacy Council (SAPC)
Registration as a Responsible Pharmacist
Minimum 2 years post-community service experience
At least 1 year of people management experience
Desirable:
Retail pharmacy experience
Unisolve system knowledge
Company Benefits
Ongoing training and development
Paid annual leave
Career growth within a leading national health & beauty retailer