Organisational Change Management & Staff Integration – Vaal-Orange CMA
Tender Details
- Tender Number: VO 022 2026/2027
- Tender Type: Request for Bid (Open Tender)
- Client: Department of Water and Sanitation
- Entity: Vaal-Orange Catchment Management Agency
- Province: Free State
- Location: Charlotte Maxeke and East Burger, Bloemfontein, 9301
- Contract Period: 12 months
- Tender Category: Change Management, Consulting Services, Human Resource Management, Labour Relations, Remuneration and Job Grading, Performance Management and Management Consulting
- Closing Date: 22 October 2026 at 11:00
- Briefing Session: No briefing session
- eSubmission: Enabled
- Enquiries: Smouse Neo
- Email: SmouseN@dws.gov.za
- Telephone: 083 417 4196
Tender Objective
The Department of Water and Sanitation seeks to appoint a Professional Service Provider to manage organisational change and staff integration within the Vaal-Orange Catchment Management Agency.
The assignment will support the integration of employees transferred from the Department of Water and Sanitation together with newly recruited employees, while helping establish a unified organisational culture and ensuring continuity of statutory services.
Key Objectives
The successful service provider will be expected to:
- Integrate transferred and newly appointed employees.
- Develop a unified organisational culture based on accountability, ethics, professionalism, collaboration and service excellence.
- Assess organisational and employee readiness for the transition.
- Identify impacts on organisational structures, processes, systems, policies, governance and service delivery.
- Identify resistance and potential sources of conflict.
- Develop interventions to manage uncertainty and resistance.
- Align executive and management leadership around the transformation programme.
- Support uninterrupted statutory service delivery.
- Transfer change-management capabilities to internal employees for long-term sustainability.
Scope of Work
The 12-month assignment consists of 19 integrated workstreams covering the full organisational transition.
Key activities include:
1. Project Mobilisation and Assessment
- Project mobilisation and planning.
- Baseline organisational readiness assessment.
- Employee readiness assessment.
- Change-impact assessments.
2. Change Strategy and Roadmap
- Develop a comprehensive organisational change strategy.
- Develop an implementation roadmap.
- Identify key transition risks and required interventions.
3. Employee Integration
- Facilitate employee integration programmes.
- Support the integration of transferred and newly recruited employees.
- Establish mechanisms for employee participation and feedback.
4. Organisational Culture
- Develop an organisational culture framework.
- Promote accountability, ethics, professionalism, collaboration and service excellence.
5. Leadership Alignment
- Facilitate leadership alignment workshops.
- Clarify executive and management responsibilities within the transformation programme.
6. Process, Policy and Systems Harmonisation
- Review and harmonise inherited processes.
- Support alignment of ICT systems.
- Assist with policy and governance harmonisation.
7. Communication and Change Champions
- Develop and implement a change communication plan.
- Establish a Change Champion Network.
- Create mechanisms for communicating transition-related information and gathering employee feedback.
8. Resistance and Risk Management
- Identify sources of resistance.
- Develop resistance-management interventions.
- Implement change-risk management protocols.
- Address conflict and uncertainty.
9. Training and Knowledge Transfer
- Deliver targeted training.
- Transfer change-management knowledge and skills to internal employees.
- Develop programmes to support long-term institutional capability.
10. Monitoring and Sustainability
- Develop monitoring dashboards.
- Track implementation and organisational readiness.
- Conduct a final change maturity assessment.
- Develop sustainability plans.
- Complete formal handover to the client.
All deliverables must comply with confidentiality, data-protection and intellectual-property requirements. Editable source documents must be handed over to the client.
Technical & Qualification Requirements
Bidders must meet mandatory requirements relating to seven key professional roles, with each role requiring specified:
- Academic qualifications.
- Minimum years of relevant experience.
- Professional registration with recognised professional bodies.
The service provider must also demonstrate:
- At least three similar large-scale organisational change projects successfully completed within the past five years.
- At least one project involving public-sector employee transfers.
- A detailed methodology covering all required workstreams.
- Quality assurance processes.
- Monitoring and reporting frameworks.
- Strong project governance and implementation controls.
Skills & Expertise Required
The appointed provider should demonstrate expertise in:
- Organisational change management.
- Workforce and employee integration.
- Organisational culture transformation.
- Organisational diagnostic assessments.
- Stakeholder mapping and engagement.
- Leadership coaching and alignment.
- Conflict resolution.
- Policy and process harmonisation.
- Change communication.
- Employee engagement surveys.
- Cross-functional workshop facilitation.
- Performance dashboards and monitoring.
- Knowledge-transfer programmes.
- Risk and resistance management.
- Project governance and reporting.
- South African labour-relations frameworks.
- Public-sector procurement requirements.
- Data privacy and POPIA compliance.
Mandatory Administrative Requirements
Tenderers are required to submit the applicable documentation, including:
- Central Supplier Database (CSD) registration.
- Valid tax compliance documentation.
- B-BBEE documentation.
- Completed standard bidding documents.
- Required privacy consent forms.
- Documentation supporting the qualifications and experience of proposed personnel.
- Evidence of previous similar projects.
Evaluation
The tender uses an 80/20 preference point system:
- 80 points: Price
- 20 points: Specific socio-economic/preferential procurement goals
Bidders must also meet the applicable mandatory pre-qualification and functionality requirements specified in the tender documentation.
Key Terminology
POPIA Compliance: Requirements for the lawful collection, processing, storage and protection of employee information.
Change Champion Network: A group of trained employees who support communication, provide feedback and help identify emerging concerns during organisational change.
Change Maturity Assessment: An assessment of the organisation’s ability to independently manage and sustain future organisational transformation.
Submission
eSubmission is enabled for this tender. Tenderers should consult the official tender documentation for the exact submission procedure, mandatory forms, functionality criteria and supporting documentation.
Closing Date
22 October 2026 at 11:00
Tender Enquiries:
Smouse Neo
Department of Water and Sanitation
Email: SmouseN@dws.gov.za
Tel: 083 417 4196