Wellness Assistant – Clicks Mandela Park
- Listing Reference: click_024007
- Company: Clicks Group
- Location: Bethlehem
- Industry: Wholesale & Retail Trade
- Contract: Permanent
- Hours: 28 – 40 hours per week
- Remuneration: Market Related
- Apply By: 4 March 2026
- Employment Equity Position: Yes
Job Description
The Wellness Assistant is responsible for delivering exceptional customer service by providing knowledgeable advice on healthcare, nutrition, and supplementation products. The role focuses on driving sales, maintaining stock control, and ensuring high store standards within the healthcare department.
Key Responsibilities
Customer Service & Sales
Provide expert advice on healthcare, fitness, and supplement products
Consult with customers to recommend suitable products
Drive healthcare sales through cross-selling and upselling
Promote a wide range of brands to increase profitability
Build strong customer loyalty
Stock & Risk Management
Ensure stock availability in healthcare aisles
Follow stock management and rotation principles to prevent wastage
Prevent stock losses by adhering to risk management policies
Store Standards & Merchandising
Maintain high standards of hygiene and cleanliness
Follow merchandising guidelines and procedures
Adhere to store Standard Operating Procedures (SOPs)
Continuous Development
Develop own product knowledge
Share information with relief staff to ensure service continuity
Minimum Requirements
Education
Matric (50% Pure Maths or 50% Maths Literacy)
English 50%
Desirable: Sports / Fitness / Nutrition qualification
Experience
At least 1 year related experience
Experience with sports nutrition and vitamin products
Selling skills and customer-related training
Knowledge
Basic knowledge of health, fitness, and supplements
Understanding of retail operations (stock management, merchandising, risk management)
Skills
Strong communication and interaction skills
Customer service orientation
Selling skills
Merchandising skills
Basic computer literacy (desirable)
Competencies
Essential
Relating and Networking
Persuading and Influencing
Following Instructions and Procedures
Delivering Results and Meeting Customer Expectations
Presenting and Communicating Information
Achieving Personal Work Goals
Desirable
Coping with Pressure
Adapting to Change
Planning and Organising
Working with People
Adhering to Principles and Values
Employment Equity
All positions are filled in accordance with the Employment Equity Plan.
People with disabilities are encouraged to apply.