Pharmacist Assistant QPB- Clicks Group x1
Job Details
- Company: Clicks Group
- Job Title: Pharmacist Assistant QPB
- Store: Clicks Loch Logan
- Location: Free State
- Industry: Pharmaceutical Sector
- Job Category: Retail Operations
- Contract Type: Permanent
- Employment Equity Position: Yes
- Listing Reference: click_026743
- Apply By: 24 September 2026
Job Description
Clicks Group is seeking a qualified and customer-focused Pharmacist Assistant QPB to join its Loch Logan store.
The successful candidate will provide pharmaceutical care services within their scope of practice and perform day-to-day dispensary administration in accordance with the company’s Standard Operating Plans (SOPs). The role focuses on accurate script administration and general dispensing duties, while ensuring patient confidentiality, satisfaction and quality service.
Responsibilities
The Pharmacist Assistant will be responsible for:
- Interacting professionally and confidentially with customers within agreed timelines and SOPs.
- Administering scripts and completing related claiming and capturing procedures.
- Accurately and completely managing all patient profiles.
- Liaising with healthcare professionals when required.
- Investigating, resolving and following up on customer and prescription queries.
- Communicating with customers via telephone and other channels regarding medication and healthcare services.
- Accurately capturing scripts received at the Central Pharmacy Centre.
- Handling prescription-related queries.
- Managing patient profiles.
- Assisting with chronic medication authorisations.
- Liaising with other departments to resolve queries and support operations.
- Performing ad hoc duties according to operational requirements.
- Providing a high standard of patient service and support.
Minimum Requirements
Experience
- Minimum 1 year’s experience in a Pharmacist Assistant Post Basic role.
Education
- Further Education and Training Certificate: Pharmacist Assistance – Essential.
Knowledge
Candidates should have:
- Good product knowledge, including OTC (over-the-counter) products.
- Knowledge of South African Pharmacy Council (SAPC) requirements and relevant legislation.
- Sound knowledge of chronic authorisation processes and procedures.
- Strong customer-service orientation.
- Knowledge of ethical working practices and compliance requirements.
Skills and Abilities
The successful candidate should demonstrate:
- Computer literacy, particularly MS Office.
- Strong customer-service skills.
- Ability to work effectively as part of a team.
- Integrity and ethical conduct.
- Accuracy and strong attention to detail.
- Bilingual communication skills, with English as one of the required languages.
- Ability to work with patients professionally.
- Adaptability and willingness to assist with various departmental duties.
- Initiative and a commitment to patient satisfaction.
- Effective time-management skills.
- Ability to adapt to changing operational requirements.
- A positive attitude.
- Ability to work effectively under pressure.
Competencies
Key competencies include:
- Adhering to principles and values.
- Working effectively with people.
- Delivering results and meeting customer expectations.