Pharmacist Assistant QPB- Clicks Group (Welkom) x1
Job Details
- Company: Clicks Group
- Job Title: Pharmacist Assistant QPB
- Store: Clicks Welkom Square
- Location: Welkom, Free State
- Industry: Pharmaceutical Sector
- Job Category: Retail Operations
- Contract Type: Permanent
- Employment Equity Position: Yes
- Listing Reference: click_026737
- Apply By: 24 September 2026
Job Description
Clicks Group is seeking a qualified and customer-focused Pharmacist Assistant QPB to join its Welkom Square store.
The successful candidate will provide pharmaceutical care services within their scope of practice and perform day-to-day dispensary administration in line with the company’s Standard Operating Plans (SOPs). The position focuses on the accurate administration and processing of scripts, general dispensing duties, patient profile management and delivering excellent patient service.
Responsibilities
The Pharmacist Assistant will be responsible for:
- Interacting with customers professionally and maintaining strict confidentiality.
- Administering scripts and completing related claiming and capturing procedures.
- Ensuring accurate and complete handling of patient profiles.
- Liaising with healthcare professionals when required.
- Investigating, resolving and following up on customer and prescription queries.
- Communicating with customers by telephone or other appropriate channels regarding medication and healthcare services.
- Accurately capturing scripts received at the Central Pharmacy Centre.
- Handling queries relating to prescriptions.
- Managing and updating patient profiles.
- Assisting with chronic medication authorisations.
- Liaising with other departments to resolve queries and support dispensary operations.
- Performing ad hoc duties according to operational requirements.
- Providing quality service with a strong focus on patient satisfaction.
Minimum Requirements
Education
- Further Education and Training Certificate: Pharmacist Assistance – Essential.
Experience
- Minimum 1 year of experience as a Pharmacist Assistant Post Basic.
Knowledge
Applicants should have:
- Product knowledge, including OTC (over-the-counter) products.
- Knowledge of South African Pharmacy Council (SAPC) requirements and relevant legislation.
- Sound knowledge of chronic authorisation processes and procedures.
- Strong customer-service orientation.
- Understanding of ethical working practices and compliance requirements.
Skills and Abilities
The successful candidate should have:
- Computer literacy, particularly MS Office.
- Strong customer-service skills.
- Ability to work effectively as part of a team.
- High levels of integrity.
- Accuracy and attention to detail.
- Bilingual communication skills, with English as one of the required languages.
- Ability to work professionally with patients.
- Adaptability and willingness to assist with various departmental duties.
- Initiative and a commitment to patient satisfaction.
- Effective time-management skills.
- A positive attitude.
- Ability to work effectively under pressure.
Competencies
Key competencies include:
- Adhering to principles and values.
- Working with people.
- Delivering results and meeting customer expectations.