Relationship Banker: SBS- Nedbank x1
Job Details
Job Title: Relationship Banker: SBS (Mobile)
Company: Nedbank
Location: Bloemfontein, Free State
Requisition Number: 148184
Job Family: Sales and Services
Career Stream: Relationship Management
Leadership Pipeline: Manage Self: Professional
FAIS Affected: Yes
Employment Type: Not specified
Closing Date: 14 October 2026
Job Description
Nedbank is seeking a customer-focused and results-driven Relationship Banker: SBS (Mobile) to join its team in Bloemfontein. The successful candidate will be responsible for understanding clients’ business and financial needs and providing suitable banking solutions through effective relationship management.
The role involves building and maintaining client relationships, monitoring financial performance, managing credit-related risks, identifying opportunities to improve service delivery and ensuring compliance with banking policies and regulatory requirements.
The ideal candidate should have strong communication and sales skills, sound banking knowledge, business acumen and the ability to build trusting relationships with clients and internal stakeholders.
Key Responsibilities
Understand clients’ businesses and financial needs to provide appropriate banking solutions.
Build and maintain strong client relationships through proactive relationship management.
Manage client relationships in line with credit principles and risk parameters.
Track and analyse financial reports against agreed performance targets.
Identify opportunities to improve client satisfaction and business performance.
Build relationships with internal stakeholders through effective communication and networking.
Engage third-party service providers where required to deliver suitable client solutions.
Plan and prioritise tasks to achieve set targets and deadlines.
Manage time, processes and support resources to meet client expectations.
Comply with banking risk standards, policies, procedures and regulatory requirements.
Research and analyse information to identify solutions to business challenges.
Support Nedbank’s business strategy, objectives and organisational values.
Identify personal training needs and career development opportunities.
Complete personal development plan activities within specified timeframes.
Share relevant industry knowledge and trends with colleagues and stakeholders.
Recommend improvements to operational processes, systems and service delivery.
Participate in initiatives that promote transformation, organisational culture and corporate responsibility.
Identify opportunities to improve business processes and add value to Nedbank.
Minimum Requirements
Essential Qualification
– Matric / Grade 12 / National Senior Certificate.
Preferred Qualifications
A diploma or degree in banking, finance or a related financial field is preferred.
FAIS accreditation.
Regulatory Examination Level 1 (RE1).
Experience
– Preferably 3–5 years of experience in relationship management or a banking environment.
Note: The diploma or degree, FAIS accreditation and RE1 are listed as preferred qualifications in the supplied advertisement, not essential minimum requirements.
Technical and Professional Knowledge
Candidates should have knowledge of the following areas:
Banking products, services and procedures.
Business principles and commercial acumen.
Business writing and communication strategies.
Data analysis and financial management principles.
Governance, risk management and internal controls.
Microsoft Office applications.
Nedbank policies, procedures, vision and strategy.
Relevant banking regulations and compliance requirements.
Banking software and operational systems.
Decision-making and project management principles.
Nedbank’s organisational culture and business-unit operations.
Required Skills and Competencies
Communication: Ability to communicate clearly and professionally with clients and stakeholders.
Relationship building: Ability to establish and maintain trusting client relationships.
Sales orientation: Ability to identify client needs and recommend suitable banking solutions.
Customer satisfaction: Commitment to delivering quality service and maintaining positive client experiences.
Managing work: Strong planning, organisation and time-management skills.
Energy and initiative: Ability to work proactively towards targets and business objectives.
Problem-solving: Ability to analyse information and recommend practical solutions.
Risk awareness: Ability to follow credit principles and banking compliance requirements.
Business acumen: Understanding of client needs, financial performance and commercial opportunities.
About Nedbank
Nedbank is a South African financial services group offering banking and financial solutions to individuals, businesses and corporate clients. The bank focuses on building client relationships, delivering relevant financial solutions, managing risk responsibly and supporting sustainable business growth.