Warehouse Assistant – CTM x1
Warehouse Assistant – CTM (South Africa)
- Permanent | Full-Time
About CTM
CTM is a leading retail brand in the South African tile and home finishing market, known for quality, style, and excellent in-store experiences. With a strong national footprint and presence across the SADC and East African regions, CTM continues to innovate and grow.
Role Overview
We are seeking proactive and detail-oriented Warehouse Assistants who can support daily warehouse operations, ensure accurate stock control, maintain exceptional housekeeping standards, and provide a pleasant customer experience.
Duties & Responsibilities
Customer Interaction
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Greet and acknowledge customers entering the store.
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Serve as a direct liaison between customers and warehouse operations.
Stock & Dispatch Operations
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Check all scheduled deliveries against customer orders.
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Ensure accuracy and completeness of dispatches.
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Complete and sign all warehouse control sheets (picking lists, GPNTs, OBOs, IBTs).
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Run daily GPNT reports and coordinate customer collections.
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Receive and verify customer credits.
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File daily stock-issue documentation accurately.
Warehouse Maintenance
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Participate in annual stock counts.
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Pack stock in allocated designated areas (tiles, décor, mosaics, taps).
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Maintain excellent housekeeping standards throughout the warehouse.
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Ensure the warehouse is clean and organised before end-of-day.
Minimum Requirements
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Matric / Grade 12.
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Excellent written and verbal communication (English).
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Strong numeric ability.
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Ability to multitask and meet deadlines.
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SAP & Microsoft Office knowledge (advantageous).
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Previous warehouse/retail experience (preferred).
Skills & Competencies
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High attention to detail.
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Strong customer service focus.
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Teamwork and independence.
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Interpersonal and communication skills.
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Strong organisational skills.