Receptionist x3
Job Details
- Job Title: Receptionist (Post Level 13)
- Job ID: 6575
- Reference: 2264
- Department: Student Affairs, Sport, Arts and Culture – Kovsie Sport, Arts and Culture
- Contract Type: Contract – 3 years
- Occupational Level: Semi-Skilled
- Positions Available: 3
- Location: Bloemfontein Campus, Free State
- Assumption of Duties: 1 October 2026
- Closing Date: 2 September 2026
- Salary: R240,866.45 – R403,692.54 per annum, including benefits, depending on the budget available, relevant experience and qualifications.
Job Overview
The Receptionist will provide front-office, administrative and client-support services at KovsieFit. The successful candidates will be responsible for processing gym memberships and payments, handling client enquiries, supporting financial administration, assisting with facility access and maintaining effective day-to-day operations.
The position also involves general administration, health and safety support, maintenance reporting, group-class administration and assisting clients on the gym floor.
Key Responsibilities
The successful candidates will be responsible for:
- Capturing gym membership agreements, payments and access-related enrolments on relevant systems.
- Processing membership cancellations and responding to client enquiries via telephone, email and walk-ins.
- Managing compliance-related administrative requirements and maintaining accurate records.
- Assisting with debtor management, financial reports and debtor corrections.
- Contacting clients regarding outstanding accounts where required.
- Assisting with monthly financial reconciliation reports.
- Preparing monthly membership number reports.
- Supporting monthly access arrangements for High-Performance athletes using training facilities.
- Reporting building and equipment maintenance issues according to Standard Operating Procedures.
- Assisting with the opening and closing of KovsieFit.
- Working weekend shifts every second weekend from 07:00 to 11:00.
- Performing general office administration, including filing, photocopying and ordering stationery.
- Assisting with group classes, including bookings, class structures and client set-ups.
- Assisting clients on the gym floor with equipment and programmes.
- Reading and responding to KovsieFit emails.
- Supporting Health and Safety activities.
- Assisting with service requests and SOLVEIT queries to ensure timely resolution.
Minimum Requirements
Applicants must have:
- Grade 12 or a National Vocational Certificate on NQF Level 4.
- At least one year’s relevant working experience relating to the duties and responsibilities of the position.
Recommended Experience
Preference may be given to candidates with previous experience in:
- Gym management software.
- Debtor management.
- Financial data capturing.
- Reception duties.
Required Competencies
The University of the Free State is looking for candidates who demonstrate the following competencies:
Results Orientation
- Ability to adapt to a frequently changing environment.
- Reliable, responsible and dependable approach to work.
- Ability to fulfil obligations.
Strategic Thinking
- Creative and open-minded approach to workplace challenges.
Business Acumen
- Ability to follow rules and work regulations.
- Proficiency in Microsoft Office.
Leading
- Ability to cooperate with others and encourage teamwork.
Building Coalitions
- Ability to interact effectively with others.
- Ability to establish positive personal connections.
Salary and Benefits
The annual remuneration package, including benefits, is R240,866.45 to R403,692.54 per annum. The final remuneration will depend on factors including the available budget, relevant work experience and qualifications.
Subject to specific conditions, fringe benefits may include:
- Pension scheme
- Medical aid scheme
- Group life insurance
- Housing allowance
- Leave and sick leave
- Service bonus
- Study benefits
How to Apply
Applications must be submitted online through the official University of the Free State vacancy website. Applications submitted through other platforms will not be considered.
Applicants must ensure that their applications are complete and include:
- A detailed Curriculum Vitae.
- Copies of qualifications or official proof of qualifications obtained.
- SAQA accreditation for foreign qualifications, where applicable.
- A copy of a South African ID or passport for foreign nationals.
- Confirmation of employment, such as an appointment contract, service certificate, letter or recent payslip, for external applicants.
The application system allows a maximum of eight attachments. Applicants are advised to merge documents where necessary to avoid upload problems.
Closing Date: 2 September 2026
Incomplete applications will not be considered.