Hotel Receptionist X1
Job Overview
Position Title:
Hotel Receptionist
Company Name:
FreeRecruit
Location:
Bloemfontein, Free State, South Africa
Job Type:
Permanent | Full Time
Industry:
Hospitality / Hotel / Front Office
Salary:
R10,000 – R12,000 per month
Working Hours:
Shift-based (Full-time – including weekends and holidays as required)
Date Published:
6 September 2025 (3 days ago)
Closing Date:
Not specified – Apply early
Job Purpose
To serve as the first point of contact for hotel guests by managing check-in and check-out processes, handling reservations, and delivering exceptional customer service at the front desk.
Minimum Requirements
No formal qualification required (hospitality certificate is advantageous)
Good command of English communication skills (verbal and written)
Familiarity with Microsoft Word and Excel
Previous reception or hospitality experience preferred
Professional appearance and demeanor
Ability to multi-task and work under pressure
Excellent customer service orientation
Skills & Competencies
Strong interpersonal and communication skills
High level of accuracy and attention to detail
Time management and organizational skills
Basic numeracy for handling billing and payments
Problem-solving and conflict resolution abilities
Able to work independently and in a team
Key Responsibilities
Make and confirm guest reservations
Register and check-in guests upon arrival
Allocate rooms and issue room keys
Handle check-outs, close accounts, and process payments
Maintain accurate guest records and bookings
Answer guest queries in-person and via telephone
Transmit and receive messages for guests
Inform housekeeping of vacated rooms for cleaning
Monitor guest activity and enforce hotel policies
Maintain a clean and organized front desk/reception area
Perform administrative duties and any other tasks assigned by management
Benefits & Work Environment
Work in a professional hospitality setting
Opportunity to build a career in the hotel and tourism industry
Competitive monthly salary (R10,000–R12,000)
Exposure to a dynamic guest-focused environment