Hotel Receptionist X1
Job Overview
Position Title:
Hotel Receptionist
Company Name:
FreeRecruit
Location:
Bloemfontein, Free State, South Africa
Job Type:
Permanent | Full Time
Industry:
Hospitality / Hotel / Front Office
Salary:
R10,000 – R12,000 per month
Working Hours:
Shift-based (Full-time – including weekends and holidays as required)
Date Published:
6 September 2025 (3 days ago)
Closing Date:
Not specified – Apply early
Job Purpose
To serve as the first point of contact for hotel guests by managing check-in and check-out processes, handling reservations, and delivering exceptional customer service at the front desk.
Minimum Requirements
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No formal qualification required (hospitality certificate is advantageous)
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Good command of English communication skills (verbal and written)
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Familiarity with Microsoft Word and Excel
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Previous reception or hospitality experience preferred
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Professional appearance and demeanor
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Ability to multi-task and work under pressure
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Excellent customer service orientation
Skills & Competencies
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Strong interpersonal and communication skills
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High level of accuracy and attention to detail
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Time management and organizational skills
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Basic numeracy for handling billing and payments
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Problem-solving and conflict resolution abilities
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Able to work independently and in a team
Key Responsibilities
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Make and confirm guest reservations
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Register and check-in guests upon arrival
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Allocate rooms and issue room keys
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Handle check-outs, close accounts, and process payments
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Maintain accurate guest records and bookings
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Answer guest queries in-person and via telephone
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Transmit and receive messages for guests
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Inform housekeeping of vacated rooms for cleaning
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Monitor guest activity and enforce hotel policies
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Maintain a clean and organized front desk/reception area
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Perform administrative duties and any other tasks assigned by management
Benefits & Work Environment
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Work in a professional hospitality setting
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Opportunity to build a career in the hotel and tourism industry
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Competitive monthly salary (R10,000–R12,000)
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Exposure to a dynamic guest-focused environment