Hospital Clerk x20
Job Details
- Job Title: Hospital Clerk
- Post Number: POST 22/70
- Employer: Department of Home Affairs
- Employment Type: Permanent
- Number of Positions: 20
- Salary: R237,453 – R279,708 per annum (Level 5, basic salary)
Job Purpose
The Hospital Clerk provides civil registration services in healthcare facilities, mainly focusing on the registration of births and deaths, ensuring accurate capture of population data on the National Population Register and compliance with departmental legislation.
Available Locations
Eastern Cape
- Gqeberha
- Lusikisiki
Free State
- Bloemfontein
Gauteng
- Coronation Hospital
- Temba
- Brakpan
KwaZulu-Natal
- Dundee
- Prospecton
Limpopo
- WF Knobel Hospital
- Louis Trichardt
- Bochum
Mpumalanga
- Embuleni
- Volksrust
North West
- Taung
- Itsoseng
Northern Cape
- Upington
- Jan Kempdorp
Western Cape
- Wynberg
- Cares
Job Description
The Hospital Clerk is responsible for delivering birth and death registration services in hospitals and healthcare facilities. The role involves capturing vital records into the National Population Register, verifying applicant information, issuing official certificates, and ensuring compliance with Department of Home Affairs legislation and procedures.
The position requires strong administrative accuracy, client service orientation, and adherence to public service standards in a high-volume service environment.
Key Responsibilities
Birth Registration Services
- Receive notice of birth and supporting documents.
- Complete DHA 24 birth registration forms.
- Verify informant details through online systems or fingerprint capture.
- Capture birth data on the National Population Register.
- Submit applications for quality assurance.
- Print and issue birth certificates.
- Ensure informant signs register confirming receipt.
- Maintain birth registration records and registers.
Death Registration Services
- Receive and process death notification documents.
- Capture death registration data accurately.
- Ensure proper documentation and verification procedures.
- Issue death certificates according to policy.
Data Capture & Record Management
- Maintain accurate population records.
- Update registers for births and foreign birth occurrences.
- Ensure proper filing and record-keeping systems.
- Maintain audit-ready documentation.
Compliance & Governance
- Ensure compliance with Departmental legislation and procedures.
- Follow Standard Operating Procedures (SOPs).
- Apply Batho Pele principles in service delivery.
- Maintain data integrity and security standards.
- Support risk and compliance management processes.
Client Service Delivery
- Assist clients with civil registration services.
- Provide clear guidance and assistance to the public.
- Ensure professional and respectful customer service.
- Resolve basic queries efficiently.
Administrative Support
- Perform clerical duties related to civil registration.
- Maintain registers and logs.
- Assist with reporting and documentation.
- Support supervisors with administrative tasks.
Minimum Requirements
- Grade 12 (Matric), recognised by South African Qualifications Authority
- NQF Level 5 qualification or DHA qualification in Home Affairs Services (advantageous/required depending on post)
- Knowledge of:
- Departmental legislation and prescripts
- Public Service Regulatory Framework
- Batho Pele Principles
- Valid driver’s licence (advantageous/required depending on deployment)
Required Skills
Administrative Skills
- Record management
- Data capturing
- Clerical administration
- Time management
- Multitasking
Technical Skills
- Computer literacy
- Online verification systems
- National Population Register systems
Communication Skills
- Verbal communication
- Written communication
- Client interaction
Analytical & Problem-Solving Skills
- Attention to detail
- Basic data verification
- Error identification
- Problem-solving
Personal Competencies
- Professionalism
- Integrity and honesty
- Accountability
- Customer focus
- Teamwork
- Ability to work under pressure
Key Competencies
- Strong attention to detail in legal document processing
- High level of accuracy in data capturing
- Excellent public service orientation
- Ability to work with sensitive personal information
- Strong adherence to procedures and regulations
- Efficient handling of high-volume client services
- Strong ethical and professional conduct
- Ability to maintain confidentiality at all times