Credit Controller- Eduvos x1
Job Details
- Job Title: Credit Controller
- Company: Eduvos
- Department: Finance
- Location: Bloemfontein Campus, Free State
- Job Type: Permanent
- Closing Date: 20 April 2026
Job Description
This role focuses on managing student and sponsor debt collection to reduce outstanding balances owed to the institution.
You will:
- Collect overdue payments from students and sponsors
- Manage student accounts and payment arrangements
- Monitor debt levels and aging reports
- Support financial processes linked to student registration and funding
In simple terms: you ensure the institution gets paid on time for student accounts.
Key Responsibilities
1. Debt Collection
- Contact students and sponsors to collect outstanding payments
- Follow up on overdue accounts
- Negotiate payment arrangements
- Handle debt settlements (non-current accounts)
2. Account Management
- Review age analysis (debt reports)
- Prioritise overdue accounts
- Update student account status
- Ensure accurate financial records
3. Communication & Customer Support
- Handle queries from students and sponsors
- Provide feedback on payment outcomes
- Maintain professional telephone and email communication
4. Student Account Control & Suspension
- Identify students at risk of suspension due to non-payment
- Notify students and sponsors about overdue accounts
- Manage suspension and reactivation processes
5. Cash Handling (On-site Payments)
- Receive cash or card payments
- Issue receipts
- Prepare banking deposits
- Safeguard collected money
6. Support Enrollment & Administration
- Assist with student registrations
- Conduct credit vetting
- Collect first instalment payments
- Maintain accurate student financial records
7. Internal Collaboration
- Work with internal departments to resolve account issues
- Refer accounts for handover when necessary
Minimum Requirements
Education
- National Diploma in:
- Financial Accounting
- Credit Management
OR
- Degree in Finance
Experience
- 1–2 years experience in:
- Debt collection
- Credit control
Key Competencies
Functional Skills
- MS Office proficiency
- Strong numerical ability
- Credit management systems knowledge
- Telephone and email etiquette
- Ability to work under pressure
- Conflict management
Behavioural Skills
- Strong communication skills
- Problem-solving ability
- Emotional resilience
- Teamwork
- Planning and organisation
- Initiative and responsibility
Ideal Candidate Profile
You’re a strong fit if you:
- Have finance or credit control experience
- Are comfortable working with debt collection and payments
- Can handle pressure and difficult conversations professionally
- Have strong attention to detail with numbers