Shop Assistant- Clicks Group x1
Job Details
- Job Title: Shop Assistant / Cashier
- Company: Clicks Group
- Store: Clicks Mimosa Mall
- Reference Number: click_025906
- Job Type: Permanent
- Location: Bloemfontein, Free State, South Africa
- Industry: FMCG & Supply Management
- Job Category: Retail, FMCG, Wholesale & Supply Chain
- Employment Equity: Yes
- Closing Date: 13 August 2026
Job Overview
Clicks Group is looking for a customer-focused Shop Assistant / Cashier to join its Mimosa Mall store in Bloemfontein. The successful candidate will deliver excellent customer service, operate the point-of-sale (POS) system accurately, assist with merchandising, and maintain high store standards.
This role is ideal for individuals who enjoy working with people, thrive in a retail environment, and are committed to providing a positive shopping experience.
Key Responsibilities
Customer Service
- Deliver friendly, professional, and efficient customer service.
- Act as a brand ambassador for Clicks by creating a positive shopping experience.
- Inform customers about promotions, products, and special offers.
- Promote and register customers for the Clicks ClubCard programme.
- Provide accurate product information and assistance.
Point of Sale (POS)
- Process customer purchases accurately and efficiently.
- Handle cash, card, and other payment methods safely.
- Process ClubCard rewards and loyalty transactions.
- Maintain accurate cash handling and balancing procedures.
Merchandising & Store Operations
- Replenish merchandise and maintain attractive product displays.
- Ensure shelves are neat, clean, and fully stocked.
- Carry out merchandising according to company standards.
- Maintain excellent housekeeping throughout the store.
- Stay informed about products, promotions, and store events.
General Responsibilities
- Follow company policies and operational procedures.
- Support Clicks’ vision of being the customer’s first choice health and beauty retailer.
- Contribute to achieving store sales and customer service targets.
Minimum Requirements
Essential
- Grade 12 (Matric).
Desirable
- Grade 12 Mathematics (50% or above).
- Grade 12 English (50% or above).
- Experience in a customer-facing retail or FMCG environment.
Knowledge Required
- Basic mathematics and numeracy.
- Retail and FMCG operations.
- Merchandising and promotional principles.
- Stock management procedures.
- Customer service best practices.
Skills and Competencies
Successful candidates should demonstrate:
Skills
- Excellent customer service skills.
- Good communication skills.
- Basic computer literacy.
- Strong planning and organisational skills.
- Problem-solving ability.
- Good numerical skills.
Competencies
Essential:
- Building relationships and networking.
- Following instructions and company procedures.
- Delivering excellent customer service.
- Achieving results and meeting customer expectations.
Desirable:
- Teamwork and collaboration.
- Influencing and promoting products.
- Planning and organising.
- Ability to work well under pressure.