Senior Assistant Officer – Student Finance | UFS Qwaqwa Campus
Job Details
Job Title: Senior Assistant Officer (Post Level 12)
Job ID: 6657
Reference Number: 2356
Company: University of the Free State (UFS)
Department: Finance – Student Finance
Location: Qwaqwa Campus, Free State
Employment Type: Permanent
Occupational Level: Semi-Skilled
Salary: R403,692.54 – R506,869.63 per annum
Closing Date: 11 November 2026
Assumption of Duties: 1 January 2027 or as soon as possible.
Benefits: Pension scheme, medical aid, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits (subject to specific conditions).
Job Description
The University of the Free State is inviting applications for a Senior Assistant Officer position within its Student Finance Department at the Qwaqwa Campus.
The successful candidate will provide financial and administrative support, ensuring the accurate processing of student accounts, refunds, financial records and sponsor transactions. The role also involves assisting students and other stakeholders with financial enquiries, registration matters and client services.
Responsibilities
The successful candidate will be responsible for:
Documenting and maintaining accurate supporting information for all financial transactions.
Maintaining financial files and records.
Preparing, reviewing and filing refunds, journals and reports.
Managing the filing, storage and security of financial documents.
Submitting student financial documents to the Bloemfontein Campus for scanning.
Managing refunds and ensuring they are processed in accordance with university policies.
Preparing journal summaries.
Recording and maintaining enquiries relating to Fundi transactions.
Ensuring the security of financial information.
Responding to enquiries from various stakeholders.
Monitoring risk management policies and procedures.
Issuing invoices to sponsors.
Assisting with student registration.
Handling Fundi enquiries via telephone, email and face-to-face communication.
Liaising with Fundi regarding Fundi Card transactions.
Assisting students and personnel with client service matters.
Liaising with stakeholders and sponsors regarding client services.
Handling client service enquiries through different communication channels.
Processing refund requests.
Performing credit management activities.
Capturing bursary letters received from sponsors.
Capturing provisional registration applications on PeopleSoft.
Capturing payment arrangements on PeopleSoft.
Processing monthly variances and corrections on student cards and accounts.
Ensuring third-party and Fundi refunds are captured correctly.
Ordering office supplies.
Processing requisitions.
Requirements
Minimum Requirements:
Grade 12 (Matric) or National Vocational Certificate at NQF Level 4.
At least one (1) year of relevant experience in financial administration, student accounts, bookkeeping or credit management.
Recommendations:
Knowledge and understanding of computer programmes, particularly PeopleSoft, Microsoft Word and Excel.
Relevant work experience in a higher education environment.
A post-school qualification in Finance or a closely related field.
Required Competencies
Results Orientated: Reliability, accountability and the ability to handle stressful situations calmly and effectively.
Strategic Thinking: Strong attention to detail, organisational skills, analytical thinking and problem-solving abilities.
Business Acumen: Ability to follow rules and regulations, with proficiency in MS Office.
Leading: Self-motivation, enthusiasm and the ability to work cooperatively with others.
Building Coalitions: Good negotiation, communication, influencing and interpersonal skills.
Application Process
Interested candidates must submit their applications online through the official University of the Free State vacancy portal.
Required Documents:
Detailed Curriculum Vitae.
Copies of qualifications or official proof of qualifications obtained.
SAQA accreditation for foreign qualifications.
Copy of South African ID or passport (for foreign nationals).
Proof of current or most recent employment for external applicants, such as an appointment letter, employment contract, service certificate or recent payslip.