Shop Assistant / Cashier- Clicks Group x1
Position Details
- Position: Shop Assistant / Cashier
- Company: Clicks Group
- Location: Sasolburg
- Employment Type: Permanent
- Closing Date: 17 May 2026
- EE Status: Yes
Purpose of the Role
The purpose of this role is to:
- Provide efficient and friendly customer service
- Process sales transactions accurately at the point of sale
- Promote Clicks products, promotions, and loyalty programmes
- Ensure smooth in-store operations and merchandising standards
Main Responsibilities
Customer Service
- Deliver excellent customer service and act as a brand ambassador.
- Assist customers in-store with product information and queries.
- Promote a positive shopping experience (“feel good and pay less”).
Cashier and POS Operations
- Process sales accurately at the point of sale (POS).
- Handle cash safely and securely at all times.
- Scan merchandise correctly and process payments.
- Ensure accuracy when handling transactions and loyalty rewards.
Sales and Promotion
- Promote Clicks ClubCard and enrol new members.
- Inform customers about promotions and special offers.
- Support sales targets through product awareness and upselling.
Merchandising and Store Support
- Maintain merchandising standards and product displays.
- Assist with stock presentation and replenishment.
- Perform general housekeeping duties to keep the store clean and organised.
Product Knowledge
- Stay updated on product ranges, promotions, and store events.
- Provide accurate product information to customers.
Minimum Requirements
Education
- Essential: Grade 12 (Matric)
- Advantageous:
- Mathematics (50% or higher)
- English (50% or higher)
Experience
- Retail or FMCG customer service experience is advantageous
Required Skills and Competencies
Technical Skills
- Basic maths and numeracy
- Computer literacy
- Understanding of retail and stock management systems
Customer Service Skills
- Strong customer orientation
- Good communication skills
- Ability to deliver service excellence
Organisational Skills
- Planning and organising
- Attention to detail
- Ability to follow instructions and procedures
Competencies
- Working well with people
- Teamwork and networking
- Delivering results under pressure
- Problem-solving ability
- Ability to cope with busy retail environments
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