Floor Supervisor- Markham TFG x1
Job Details
- Job Title: Floor Supervisor (40hr)
- Brand: Markham
- Company: TFG
- Location: Goldfields Mall, Welkom, Free State
- Employment Type: Full-time
- Job Schedule: 40 hours per week
- Job Identification: 13332
- Work Arrangement: On-site
- Posting Date: 8 September 2026
- Closing Date: 14 September 2026
Job Overview
The Floor Supervisor will support the store management team in providing strong leadership and ensuring the store operates efficiently.
The successful candidate will help create a customer-focused environment, motivate the team, drive sales performance and ensure operational excellence across the store.
This role requires someone who can confidently manage multiple priorities, respond quickly to customer needs and contribute to achieving key store performance indicators.
Key Responsibilities
The Floor Supervisor will be responsible for:
- Supporting the store management team with effective leadership.
- Ensuring the team delivers operational excellence through a customer-centric approach.
- Creating high levels of motivation and commitment within the store team.
- Managing time effectively while handling multiple tasks and priorities.
- Providing input into merchandise and visual merchandising principles.
- Driving store performance through key performance indicators (KPIs), including turnover, rewards, new accounts and visual standards.
- Ensuring customer satisfaction by implementing the company’s customer service strategy.
- Managing customer needs and delivering excellent service.
- Supporting strategic sales planning and execution.
- Managing the sales process.
- Contributing to customer value management.
Minimum Qualification
Applicants must have:
- A Matric certificate.
Experience and Skills
The ideal candidate should have:
- At least 3 years of retail experience.
- A minimum of 1 year of store leadership experience.
- Strong leadership, interpersonal and communication skills.
- Excellent verbal and written communication skills.
- Strong planning and organisational abilities.
- The ability to multitask in a fast-paced retail environment.
- A high level of attention to detail.
- A strong sense of urgency.
- The ability to work independently and take initiative.
- The ability to adapt to different customers and situations.
- Flexibility to work according to the needs of the business.
- Experience in strategic sales planning.
- Experience managing the sales process.
- Strong customer value management skills.
Key Competencies
The successful candidate should demonstrate:
- In-depth questioning
- Sales process management
- Ability to navigate customer challenges
- Planning and organising
- Service delivery
- Verbal communication
- Customer-focused thinking
- Strong decision-making
- Team leadership
- Relationship building
Behaviours for Success
TFG is looking for candidates who:
- Take on new opportunities and challenging situations with energy, enthusiasm and urgency.
- Build strong formal and informal professional relationships.
- Develop strong customer relationships and deliver customer-focused solutions.
- Make effective and timely decisions.
- Embrace innovation and digital technology within the retail environment.
- Create an environment where employees are motivated to perform at their best.
- Use feedback and self-reflection to identify strengths and areas for improvement.
- Demonstrate strong organisational and planning skills.
- Take initiative and work independently.
- Maintain high standards of accuracy and attention to detail.
About TFG
The Foschini Group (TFG) is an internationally diversified retail group with a portfolio of 34 speciality lifestyle and apparel brands.
TFG is focused on creating remarkable omnichannel experiences for customers and provides employees with opportunities to develop and grow across its diverse portfolio of brands.
The organisation describes its people as its greatest asset and aims to create an environment where employees can make a meaningful impact while building their careers.