External Sales and Service Advisor OBR -FNB x1
Job Details
- Position: External Sales and Service Advisor OBR (Talent Pool)
- Company: FNB
- Location: Bloemfontein
- Industry: Banking and Financial Services
- Closing Date: 02 June 2026
- Job Requisition ID: R48778
Job Purpose
The role focuses on executing sales activities, achieving sales targets, building strong client relationships, and delivering excellent customer service while promoting banking and financial products.
Key Responsibilities
- Execute sales activities within the designated area
- Build and maintain client relationships
- Achieve sales targets and performance goals
- Identify opportunities to grow the client base
- Promote and sell packaged financial solutions
- Maximise cross-selling opportunities
- Drive customer adoption of digital banking and self-service platforms
- Retain and assist unbanked customers
- Maintain knowledge of approved banking products and processes
- Complete administration and reporting accurately and on time
- Ensure compliance with governance, risk, and company standards
- Maintain high-quality customer service standards
- Contribute to teamwork and operational efficiency
Minimum Requirements
Qualifications
- FSCA-recognised FAIS relevant NQF Level 5 qualification or higher
- Completed First Level Regulatory Examination (RE5)
Required Skills & Competencies
- Sales and client relationship management
- Communication and interpersonal skills
- Customer service orientation
- Problem-solving and decision-making
- Compliance and governance awareness
- Administration and reporting accuracy
- Pipeline management
- Cross-selling and digital banking promotion
- Team collaboration
Ideal Candidate Attributes
The ideal candidate should:
- Work according to organisational values and ethics
- Deliver accurate, high-quality work
- Identify risks and escalate issues appropriately
- Build strong stakeholder relationships
- Maintain operational efficiency
- Be target-driven and customer-focused
Additional Requirements
- Candidates will undergo a credit record check in line with the National Credit Act (NCA)
Opportunities & Benefits
Employees may have access to:
- Networking and collaboration opportunities
- A challenging and innovative work environment
- Career growth opportunities within FirstRand Group
Employment Equity
FirstRand Group supports Employment Equity and encourages applications from individuals with disabilities.