Dispensary Manager – Dis-Chem Pharmacies (New Store)
- Company: Dis-Chem Pharmacies
- Position: Dispensary Manager
- Location: Ficksburg, Free State
- Business Unit: Pharmacy
- Employment Type: Permanent
- Experience Level: Mid-Senior
- Closing Date: 30 August 2026
Job Overview
Dis-Chem Pharmacies is seeking a qualified and experienced Dispensary Manager for its new store in Ficksburg. The successful candidate will be responsible for managing and supervising the dispensary and self-medication department, ensuring the delivery of professional pharmaceutical care, maintaining regulatory compliance, and leading the dispensary team to provide outstanding customer service.
This role is ideal for a registered pharmacist with leadership experience who is passionate about patient care, pharmacy operations, and staff development.
About Dis-Chem Pharmacies
Dis-Chem Pharmacies is one of South Africa’s leading retail pharmacy groups, offering a comprehensive range of healthcare, pharmaceutical, beauty, and wellness products and services. The company is committed to delivering quality healthcare solutions while maintaining the highest standards of pharmaceutical practice and customer service.
Key Responsibilities
The successful candidate will be responsible for:
Dispensary Management
- Managing the daily operations of the dispensary and self-medication department.
- Supervising dispensary staff and ensuring work is performed within their legal scope of practice.
- Maintaining compliance with Good Pharmacy Practice (GPP) standards and SAPC regulations.
- Ensuring Schedule 6 medicines are securely stored and registers are balanced quarterly.
- Keeping SAPC registration and annual fees up to date.
Stock Control
- Monitoring stock levels and ensuring adequate inventory.
- Investigating and resolving negative stock daily.
- Preventing expired or short-dated stock from remaining on shelves.
- Managing the disposal of expired medicines according to company procedures.
- Preparing the dispensary for stocktakes.
- Following stock ordering procedures to maximise purchasing compliance.
Pharmaceutical Care
- Accurately interpreting prescriptions.
- Capturing prescription details and verifying patient information.
- Dispensing medication correctly, including accurate picking, packing, labelling, and checking.
- Advising patients on the correct use of prescribed medication.
- Monitoring drug interactions and correct dosages.
Medical Aid Administration
- Processing medical aid claims accurately.
- Explaining medical aid costs to patients.
- Managing authorisations for chronic medication, HIV/AIDS treatment, and oncology medicine.
- Maintaining and updating customer profiles on pharmacy systems.
Staff Development
- Supervising and mentoring dispensary staff.
- Training the Dispensary Administration Assistant.
- Leading by example and promoting excellent customer service.
Minimum Requirements
Applicants must have:
- Grade 12 (Matric).
- Bachelor of Pharmacy (BPharm) or an equivalent qualification.
- Registration with the South African Pharmacy Council (SAPC).
- Registered Tutor status.
- Experience using the Unisolv pharmacy system.
- Experience supervising staff.
- Computer literacy, including Microsoft Office.
- Strong numerical skills.
- Good command of English and a second language.
- Willingness to work retail trading hours.
Advantageous Qualifications and Experience
Preference will be given to candidates with:
- Previous management experience supervising at least seven employees.
- Retail or FMCG experience.
- Knowledge of SAP.
- Experience with E-Scripting systems.
- Ability to speak a third language.
Required Skills and Competencies
The ideal candidate should demonstrate:
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Leadership and team management abilities.
- Ability to train and develop staff.
- Conflict resolution skills.
- Excellent attention to detail.
- Knowledge of drug interactions and dosing.
- Strong numerical and analytical skills.
- Problem-solving ability.
- Time management skills.
- Ability to work effectively under pressure.
- Honesty, integrity, and professionalism.
Special Conditions of Employment
Applicants must:
- Be registered with the South African Pharmacy Council (SAPC).
- Be willing to work retail hours, including weekends and public holidays where required.
- Be physically fit and able to stand for extended periods.
- Have a valid driver’s licence and reliable transport.
- Be a South African citizen.
- Have clear criminal and credit records.
Salary and Benefits
Dis-Chem offers a competitive, market-related remuneration package that includes:
- Market-related salary.
- Medical aid.
- Provident fund.
- Staff account benefits.