Assistant Officer: Incident Response Officer x5
Job Details
- Job Title: Assistant Officer: Incident Response Officer
- Job ID: 6591
- Reference: 2276
- Organisation: University of the Free State
- Department: Protection Services
- Location: Qwaqwa Campus, Qwaqwa, Free State
- Employment Type: Permanent
- Occupational Level: Semi-Skilled
- Positions Available: 5
- Salary: R240,866.45 – R403,692.54 per annum, including benefits
- Assumption of Duty: 1 November 2026
- Closing Date: 15 September 2026
Job Overview
The Assistant Officer: Incident Response Officer will be responsible for responding to reported incidents, conducting preliminary investigations and supporting the effective management of security incidents on campus.
The successful candidates will also conduct patrols and building inspections, identify potential safety and security risks, assist with emergency evacuations and protest management, and support the shift leader when required.
Key Responsibilities
The successful candidates will be responsible for:
- Responding to reported incidents.
- Conducting preliminary investigations relating to reported incidents and cases.
- Cordon off incident scenes and take photographs.
- Liaising with the shift leader regarding the management of incident scenes.
- Conducting visible security patrols.
- Conducting building inspections.
- Identifying safety and security risks and compiling reports for the shift leader.
- Participating in emergency evacuation exercises and protest management.
- Assisting the shift leader with managing incidents during shifts.
- Standing in as a shift leader when requested.
Minimum Requirements
Applicants must meet the following inherent requirements:
- Grade 12 or a National Vocational Certificate on NQF Level 4.
- A valid Grade B PSIRA Certificate.
- An Armed Response Certificate.
- A valid South African Code 8 driving licence.
- At least one year of relevant work experience related to the duties and responsibilities of the position.
Applicants must attach copies of the required qualifications and certificates to their applications.
Recommended Qualifications and Experience
The following will be advantageous:
- An Incident Investigation Certificate.
- Experience in the higher education sector.
- A Crowd Control Certificate.
Required Competencies
Candidates should demonstrate the following competencies:
Results Orientated
- Ability to remain committed to tasks and overcome obstacles.
- Reliable, responsible and dependable approach to work.
Strategic Thinking
- Ability to manage several activities simultaneously.
- Ability to analyse information carefully and use logic to resolve workplace issues and problems.
Business Acumen
- Ability to follow rules, regulations and established procedures.
- Proficiency in Microsoft Office.
Leading
- Ability to take charge of situations and provide direction to others.
- Ability to cooperate with colleagues and encourage teamwork.
Building Coalitions
- Confidence and comfort when interacting with people in different social situations.
- Ability to establish and maintain positive working relationships.
Benefits
The position includes a range of fringe benefits, subject to applicable conditions, including:
- Pension scheme
- Medical aid scheme
- Group life insurance
- Housing allowance
- Leave and sick leave
- Service bonus
- Study benefits