Frontshop Assistant – Goldfields, Welkom
- Company: Dis-Chem Pharmacies Limited
- Division: Retail
- Location: Goldfields, Welkom, Free State
- Employment Type: Permanent
- Experience Level: Entry Level
- Industry: Retail
- Job Function: Customer Service
- Posted: 24 August 2026
- Closing Date: 7 September 2026
Job Overview
Dis-Chem Pharmacies is looking for a Frontshop Assistant to join its Goldfields store in Welkom. The successful candidate will support customers, maintain excellent merchandising standards and assist with stock, point-of-sale transactions and general store operations.
Key Responsibilities
- Ensure products are fully stocked, neatly displayed and within their sell-by dates.
- Restock merchandise to maximise sales.
- Follow up on customer out-of-stock queries.
- Ensure delivered and storeroom stock is correctly packed and stored.
- Maintain accurate displays, labels and pricing.
- Report pricing discrepancies to management.
- Keep the storeroom neat and organised.
- Develop product knowledge to effectively assist customers.
- Assist with back shopping and stock replenishment.
- Handle merchandise carefully to minimise losses.
- Process customer purchases and payments, including cash, cards, vouchers and coupons.
- Process loyalty cards and approved rewards programmes.
- Handle authorised merchandise exchanges and returns.
- Secure cash in the drop safe according to company procedures.
- Ensure line voids and price changes are properly authorised.
- Maintain accurate cash flow.
- Conduct stock rotation and follow stock-control procedures.
- Report low stock, damaged, expired and out-of-stock products.
- Assist with stock counts and general stocktaking.
- Assist with loading and off-loading stock when required.
- Maintain proper housekeeping and dispose of packaging correctly.
- Provide friendly, professional and helpful customer service.
- Report customer complaints and compliments to management.
- Assist with training new and existing team members.
- Ensure outgoing stock, items and scripts are scanned and paid for.
- Report suspicious behaviour involving staff or customers.
- Follow Dis-Chem policies, SOPs, health and safety requirements, and uniform standards.
Minimum Requirements
Essential:
- Grade 12 / Matric / Senior Certificate.
- 0–6 months’ retail work experience.
Advantageous:
- 1 year’s retail experience.
- Certification in Retail Business Management.
- Basic computer skills, including Word, Excel and Outlook.
- Sound numerical skills.
- SAP knowledge.
Key Competencies
- Knowledge of retail operations and administration.
- Ability to identify problems, find solutions and escalate issues appropriately.
- Basic arithmetic skills.
- Good verbal communication skills.
- Ability to respond to customer queries promptly.
- Ability to follow established procedures.
- Strong sense of personal responsibility.
- Ability to work independently and deliver quality results.
Special Conditions
- Must be able to work retail hours.
- Must be a South African citizen.
- MIE screening, no criminal record and clear credit rating required.
- Driver’s licence and own reliable transport required.
Salary
- Market-related salary.
Application Deadline
7 September 2026