The Free State Provincial Government seeks to appoint a visionary and results-driven individual to the position of Director: Delivery Intervention. The successful candidate will be responsible for strategically managing, coordinating, and reporting on high-impact special service delivery operations initiated by the Premier, with the objective of ensuring service delivery excellence across the province.
This is a critical role in driving government responsiveness, fostering strategic partnerships, and ensuring interventions in distressed service delivery areas are executed with professionalism, speed, and impact.
Job Overview:
- POST 31/167: Director – Delivery Intervention
- Reference Number: 09/2025
- Salary: R1 266 714 per annum (Level 13, all-inclusive package)
- Centre: Bloemfontein
- Department: Office of the Premier – Free State Provincial Government
Minimum Requirements:
-
A recognised NQF Level 7 qualification in Public Management, Business Management, or Project Management.
-
A postgraduate qualification will be an advantage.
-
At least 5 years’ experience at a middle/senior managerial level, preferably in a public sector environment.
-
Proven track record in:
-
Service delivery improvement
-
Large-scale project management
-
Stakeholder engagement at a senior level
-
-
Successful completion of the DPSA SMS Pre-Entry Certificate is compulsory.
(Details available here: NSG SMS Course)
Key Competencies:
-
Advanced project and programme management
-
Strong understanding of government delivery frameworks and implementation mechanisms
-
Excellent analytical, strategic planning, and problem-solving skills
-
High-level communication and stakeholder negotiation capabilities
-
Experience in conflict resolution and turnaround strategy development
Key Responsibilities:
Strategic Oversight of Premier’s Service Delivery Operations
-
Design and implement strategies to coordinate special delivery operations initiated by the Premier.
-
Evaluate and report on the impact and outcomes of service delivery interventions across the Free State Province.
-
Represent the province at national and provincial forums, providing updates on project progress and challenges.
-
Ensure effective implementation of service delivery injunctions, and coordinate departmental referrals and follow-ups.
Stakeholder Engagement and Relationship Management
-
Build and maintain strong working relationships with national, provincial, and local government stakeholders.
-
Coordinate service delivery task team meetings across municipalities.
-
Facilitate problem-solving and intervention strategies between service providers and government.
-
Develop and maintain effective communication systems for stakeholder engagement.
Technical & Professional Services Coordination
-
Implement capacity-building initiatives in distressed projects.
-
Coordinate technical support and monitor its effectiveness and impact.
-
Provide strategic advice for rapid response interventions.
Resource & Team Management
-
Oversee budget planning and expenditure control within the Directorate.
-
Lead and manage staff, including:
-
Job description development
-
Performance reviews
-
Skills development and training
-
-
Provide strategic leadership and support to staff aligned to organisational objectives.
Why Join the Office of the Premier?
-
Be part of a strategic delivery engine for the Province.
-
Engage in high-impact, cross-cutting service delivery projects.
-
Shape and influence the provincial turnaround agenda.
-
Work with senior leadership and communities to restore trust in public service delivery.
Application Information:
Closing Date: 12 September 2025
Applications Must Include:
-
Completed and signed Z83 form (available at any Public Service Department or DPSA website)
-
Comprehensive CV only (qualifications, ID and references will be requested later)
Submission Options:
Hand Delivery: Room 7, Ground Floor, O.R. Tambo House, Bloemfontein
Email: recruitment@fspremier.gov.za
Subject Line: Ref No: 09/2025 – Director: Delivery Intervention
Attention: Mr. Thabo Tsotetsi / Ms. Leanne Terblanche
Enquiries:
Ms. N. Tyali
Acting DDG: Provincial Monitoring and Evaluation
072 408 7322
Important Notes:
-
The successful candidate will be required to:
-
Sign a Performance Agreement within 3 months.
-
Disclose financial interests in line with public service regulations.
-
-
All shortlisted candidates will undergo:
-
A technical assessment of relevant skills
-
A DPSA SMS competency assessment
-
-
Preference may be given to candidates from designated groups in line with the department’s Employment Equity Plan.
ALSO SEE: Director: Public & Community Liaison Centre Ref No: 08/2025


