Debtors Administrator – 12-Month SETA Graduate Program
Job Details
- Job Title: Debtors Administrator – 12-Month SETA Graduate Program
- Job Reference Number: DEBTORSADMIN.GRAD.JUNE2026
- Company: Econofoods
- Department: ECO – Central Office
- Industry: Banking, Finance and Investment / FMCG Retail
- Employment Type: Permanent
- Programme: 12-Month SETA Graduate Program
- Number of Positions: 2
- Location: Bloemfontein
- Salary: Market Related
- Application Closing Date: 12 July 2026
Job Description
The Debtors Administrator is responsible for supporting the accounts receivable function by ensuring accurate debtor account management, timely processing of customer payments, account reconciliations, and effective credit control. The role contributes to maintaining healthy cash flow by monitoring customer accounts, processing remittances, resolving payment discrepancies, and ensuring compliance with company financial policies.
The successful candidate will work closely with finance, sales, and production teams to support efficient business operations, maintain accurate financial records, prepare documentation for audits, and provide excellent customer service while safeguarding the confidentiality of financial information.
Key Responsibilities
Accounts Administration
- Maintain and update the debtors ledger.
- Capture and process accounting journals accurately.
- Ensure debtor information is current and accurate.
- Provide administrative support to the finance department.
- Maintain accurate financial records.
Debtors Control
- Monitor customer accounts and outstanding balances.
- Place customer accounts on hold or release them according to company policies.
- Monitor customer credit limits.
- Ensure timely account releases to support uninterrupted sales.
- Identify high-risk accounts and payment issues.
- Escalate credit risks and overdue accounts to management.
Remittance Processing & Account Reconciliation
- Process customer remittances accurately.
- Allocate payments to the correct customer invoices.
- Perform regular debtor account reconciliations.
- Maintain balanced and accurate debtor ledgers.
- Investigate and resolve reconciliation discrepancies.
- Communicate with customers regarding payment queries and outstanding accounts.
Internal Liaison
- Collaborate with the sales department to resolve customer account issues.
- Work with production teams to remove account-related barriers to order fulfilment.
- Provide account status updates to internal stakeholders.
- Assist departments in resolving credit-related concerns.
Compliance
- Adhere to company credit policies.
- Follow standard operating procedures (SOPs).
- Ensure compliance with internal financial controls.
- Comply with financial regulations and company policies.
Documentation
- Maintain complete and accurate financial documentation.
- Organize supporting documents for accounts receivable transactions.
- Prepare documentation required for audits and financial reviews.
Problem Resolution
- Investigate account discrepancies.
- Resolve pricing errors and payment allocation issues.
- Address missing documentation.
- Work with relevant departments to resolve financial issues efficiently.
Audit Support
- Support internal and external audits.
- Provide requested financial records and documentation.
- Ensure audit compliance throughout the accounts receivable process.
Confidentiality
- Maintain strict confidentiality of customer and company financial information.
- Protect sensitive financial records in accordance with company policies.
Qualifications
- Bachelor’s Degree in Financial Management.
Experience Requirements
- Understanding of procure-to-pay processes within the retail and wholesale environment.
- Previous experience using accounting software packages.
- Proficiency in Microsoft Excel and the Microsoft Office Suite.
- Experience working in finance or accounts receivable is advantageous.
- Experience using IQ Accounting Software is beneficial.
Required Skills
Financial & Accounting Skills
- Debtors administration
- Accounts receivable management
- Account reconciliation
- Journal processing
- Credit control
- Payment allocation
- Remittance processing
- Financial record management
- Financial reporting
- Ledger maintenance
Technical Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Office Suite
- Adobe software
- Accounting software packages
- IQ Accounting Software (advantageous)
Administrative Skills
- Record keeping
- Documentation management
- Filing
- Data capturing
- Audit preparation
- Time management
Communication Skills
- Written communication
- Verbal communication
- Customer relationship management
- Stakeholder engagement
- Negotiation and problem resolution
Analytical Skills
- Attention to detail
- Financial analysis
- Problem-solving
- Accuracy
- Critical thinking
Key Competencies
- Excellent relationship-building and interpersonal skills.
- Friendly, helpful, and customer-focused attitude.
- Confidence and humility.
- Strong teamwork and collaboration skills.
- High emotional intelligence.
- Ability to work in a fast-paced retail environment.
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail.
- Strong administrative and organizational skills.
- Integrity and accountability.
- Ownership and resilience.
- Willingness to go the extra mile.
- Effective time management and ability to meet deadlines.
- Ability to manage multiple priorities simultaneously.
- Strong understanding of the debtors lifecycle and financial accounting processes.
- Commitment to confidentiality and ethical financial practices.