Coordinator: Internal Communication Content and Platform Management
- Employer: University of the Free State (UFS)
- Department: Communication and Marketing
- Organisational Unit: Vice-Chancellor and Principal → Advancement
- Job ID: 6539
- Contract Type: Permanent
- Location: Bloemfontein Campus, Free State
- Closing Date: 27 July 2026
- Salary: R464 881.91 – R585 070.51 per annum, including benefits
- Assumption of Duty: As soon as possible
Job Overview
The University of the Free State is seeking a Coordinator: Internal Communication Content and Platform Management to coordinate the planning, creation, publication, distribution and optimisation of internal communication content across institutional platforms.
The successful candidate will support internal communication campaigns, content planning, stakeholder engagement, multimedia storytelling, communication analytics and the operational coordination of the Internal Communication Unit.
Key Responsibilities
- Coordinate the planning, development, publication and distribution of internal communication content.
- Support institutional communication campaigns and stakeholder engagement initiatives.
- Coordinate communication workflows, publication schedules and content approvals.
- Monitor communication performance and prepare reports and dashboards.
- Coordinate the development of creative and multimedia content, including photography, videography, graphic design and digital storytelling.
- Support the University’s Content Hub through content planning, storytelling and content amplification.
- Repurpose content across various communication platforms.
- Provide operational and administrative support to the Assistant Director: Internal Communications.
- Participate in crisis communication activities when required.
Minimum Requirements
- Bachelor’s degree or equivalent NQF Level 7 qualification in:
- Corporate Communication
- Communication Science
- Journalism
- Media Studies
- Public Relations
- Marketing Communication
- Strategic Communication
- or a related field.
- At least 2 years’ relevant experience in internal communication, corporate communication or a related communication environment.
Recommended Experience
- Experience in higher education communication, marketing or stakeholder engagement.
- Experience in content management, editorial planning or communication coordination.
- Experience in communication analytics, reporting and audience measurement.
- Experience in photography, multimedia content creation or visual storytelling.
- Experience using design, photo-editing or multimedia software.
- Understanding of institutional storytelling and Content Hub models.
- A valid driver’s licence.
Key Competencies
- Results-oriented and adaptable.
- Strong strategic thinking and organisational skills.
- Business acumen and proficiency in MS Office.
- Ability to lead, take charge and provide direction.
- Strong teamwork and collaboration skills.
- Excellent interpersonal and relationship-building abilities.
- Ability to manage multiple activities and work in a changing environment.
Benefits
Subject to specific conditions, benefits may include:
- Pension scheme
- Medical aid scheme
- Group life insurance
- Housing allowance
- Leave and sick leave
- Service bonus
- Study benefits